Likelihood to Recommend QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.
Read full review LogRhythm is good for providing a comprehensive view of the environment. It gives a great outline of whatever is going on in our servers and systems regarding security malfunctions. The SIEM sends real-time notifications when there are some occurrences; like creating a new user and inappropriate login attempts. It also avails a good use case that meets our HIPAA compliance.
Read full review Pros Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action. Facilitates security incident investigation and forensic analysis. Provides a real-time view of security events, enabling immediate incident response. Can integrate with external threat intelligence sources to enrich data and improve threat detection. Enables the generation of detailed and customized reports. Read full review LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them. The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference. The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources. I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console. In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface. Read full review Cons Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources. While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete. IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting. Read full review LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees. LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n). The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive. Read full review Likelihood to Renew With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.
Read full review LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
Read full review Usability A very special system to use without problems, the process is very genuine and does not require complicated procedures.
Read full review LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
Read full review Support Rating Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
Read full review While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
Read full review Implementation Rating Buy professional services. Buy and implement the system if possible. Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources. Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen. Don't be afraid to call for help during your first months of use. Don't close any ticket until you are sure the expected results are verified. Use the community forums to discuss issues with your peers. Watch the training videos offered by L R University. Read full review Alternatives Considered IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
Read full review LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
Read full review Return on Investment Offense investigation was really helped in tackling the incidents. It was accurate and brief The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database Read full review The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime. Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer). The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows. Read full review ScreenShots