Interactions Digital Roots vs. SentiOne
Interactions Digital Roots vs. SentiOne
Product | Rating | Most Used By | Product Summary | Starting Price |
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Interactions Digital Roots | Enterprise companies (1,001+ employees) | Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing… | N/A | |
SentiOne | N/A | SentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.… | $299 per account |
Interactions Digital Roots | SentiOne | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Required | $299 per account | ||||||||||||||
Additional Details | Pricing is based on program scope. Please contact Digital Roots for pricing details. | — | ||||||||||||||
More Pricing Information |
Interactions Digital Roots | SentiOne | |
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Interactions Digital Roots | SentiOne | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Interactions Digital Roots | SentiOne | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Interactions Digital Roots | SentiOne | |
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Likelihood to Recommend | Interactions No answers on this topic | SentiOne |
Pros | Interactions No answers on this topic | SentiOne |
Cons | Interactions No answers on this topic | SentiOne |
Usability | Interactions No answers on this topic | SentiOne |
Support Rating | Interactions No answers on this topic | SentiOne |
Alternatives Considered | Interactions No answers on this topic | SentiOne |
Return on Investment | Interactions No answers on this topic | SentiOne |
ScreenShots | Interactions Digital Roots Screenshots | SentiOne Screenshots |