Intercom vs. RocketReach
Intercom vs. RocketReach
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat | |
RocketReach | N/A | RocketReach connects professionals to new opportunities, boasting a largest and accurate contact database. Users can lookup contacts using the RocketReach Chrome Extension on a variety of professional networking sites like AngelList, Crunchbase, LinkedIn, or Google. The chrome extension also allows the user to add prospects to prospect lists, and discover company insights on company websites. | $75 per month 160 lookups |
Intercom | RocketReach | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | 33% discount available for annual pricing. | ||||||||||||||
More Pricing Information |
Intercom | RocketReach | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Prospecting |
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Sales Intelligence Data Standards |
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Data Augmentation & Lead Qualification |
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Intercom | RocketReach | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Lead411 Score 9.1 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Lead411 Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | D&B Hoovers Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | RocketReach | |
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Likelihood to Recommend | 9.0 (263 ratings) | 9.0 (1 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | RocketReach | |
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Likelihood to Recommend | Intercom | RocketReach.co |
Pros | Intercom | RocketReach.co |
Cons | Intercom | RocketReach.co |
Likelihood to Renew | Intercom | RocketReach.co No answers on this topic |
Usability | Intercom | RocketReach.co No answers on this topic |
Reliability and Availability | Intercom | RocketReach.co No answers on this topic |
Performance | Intercom | RocketReach.co No answers on this topic |
Support Rating | Intercom | RocketReach.co No answers on this topic |
Online Training | Intercom | RocketReach.co No answers on this topic |
Implementation Rating | Intercom | RocketReach.co No answers on this topic |
Alternatives Considered | Intercom | RocketReach.co |
Return on Investment | Intercom | RocketReach.co |
ScreenShots | Intercom Screenshots |