Likelihood to Recommend This is one of the best authoring tools in the market. As a strong user of most of them, we ran across iSpring Suite years ago when the product was still evolving. Who would have thought that having these tools embedded inside PowerPoint would make such an impact? There is nothing I can't do with iSpring Suite that others claim is unique to their authoring products, and some things that I can do even better.
Mike Arroyo Director of Implementations and Customer Development
Read full review The amount of support available alone makes this system as great as it is! This is the 4th LMS I've worked with and the 3rd I've personally had a hand in setting up. Tovuti LMS is by far the most user-friendly on both the admin and end-user sides that I've experienced. This system works great for our users many of whom are 65+ in age, so the user-friendly part is essential. I know I've already said it, but the amount of support provided by the Tovuti Team is top-notch. If someone that I'm dealing with doesn't have an immediate answer to my query someone else always gets back to me in a timely manner. I no longer have to spend additional time searching for answers.
Read full review Pros iSpring integrates with PowerPoint extremely well and enables the user to develop training in PowerPoint with ease. iSpring characters are fantastic. They continue to add more regularly features regularly. The voice recording and ability to integrate music is a very easy process. Customer service is fantastic. They are quick to respond and their training is easy to follow. Read full review Customization - we support internal and external users, the ability to have unique registrations fields for the different audiences is a game changer, the ability to build custom reports is helpful as well. Interactive Content Tools - Love the ability to create interaction with users so it is not just text or videos they are looking at. Ease of Use on End User Side - It's not tricky, all levels of tech savvy users can find success as learners! Read full review Cons Adding audio narration to interactive slides is easy, but still perhaps a bit repetitive/clunky The way you add playlists works well, but wish it was "project/course specific", instead of carrying over from project to project. Easy to delete playlists, tho. If you have a common set of learner resources to make available over many courses, you must manually add the URLs and/or PDFs manually each time. Would be so nice to be able to create a "reference list" and import it to each course with a click or two. This is the most annoying thing I can think of about iSpring. Read full review iFraming has always been an interesting feature to try out, but the design can be tricky. Allowing for my useable iFraming activities is always on my list. Offering reporting/results on interactive videos is something I've been missing from the start. We use interactive videos to provide checkpoints of understanding, but there's no result section on the back end to review students' responses - only a numerical score is provided. Toggling between personal dashboards and team lead dashboards is a great capability, but this opens a new tab. I'd rather everything stay within one tab and navigate through that! Read full review Likelihood to Renew I would give it 10 but I also like to try new solutions.
Read full review We have established the training department to extend our training capabilities into one central area. I have mentioned training production, internal and external sales staff. But the training department will surely delve into the HR area of new hire orientation, annual recertification processes, etc. We truly have just scratched the surface of this iceberg. Now that we have made the investment, we will surely continue with this product. I cannot see us moving to another product at all. We will definitely renew our subscription with Tovuti
Read full review Usability The software integration was appealing to our department--particularly to the faculty who had not, prior to the pandemic, taught online--because it integrates with an already known entity: PowerPoint. Furthermore, iSpring's assessment builder with its wide variety of questions is extremely easy to use--basically plug and play--for any level of comfort that a faculty member has in terms of online teaching.
Read full review As far as building the program, once you have learned the basics it is very easy to upload and create content. They also provide a ton of resources and have an extremely responsive help team, so when and If I am stuck, Tovuti is quick to help me find the solution. The test users I have given access to have all mentioned the ease of navigation and use of the program overall.
Read full review Reliability and Availability I have yet to have an outage on the availability. As far as I know, no trainee has run into it either. Excellent rating on that front
Read full review Performance I have worked with so many software packages that are slow to load, take for ever for screen changes, etc. I do not have that issue here with Tovuti at all. I have yet to really do any reporting on it as we are fairly new with the package, but if it operates like the rest of the system, then I am going to assume that reporting will be no more difficult than the rest of the platform
Read full review Support Rating I had a difficult issue where iSpring just stopped working. It turned out to be a Microsoft Windows/Office issue. The iSpring Support team continued to contact me until we got the issue resolved. A support team that does not wait for the customer to call back is EXCEPTIONAL. I can not think of any other vendor that was this devoted to finding a solution! My compliments to "Dana" and the rest of the iSpring support teasm!
Read full review The pre-sales team was very helpful and responsive and then stopped responding to my mail as soon as I had signed the contract, not even a reply from the last couple of emails sent. The post-sale teams are engaged and quick to respond and really good. Unfortunately, I need to use them more than I should, and sometimes the reply is "we don't support that feature", but the support from the support team is excellent.
Read full review Online Training Hayden was awesome. He knows his product inside and out and was able to answer all my questions. I had a lot of questions. I was actually starting to build courses while I was going through the training so that when the next session on the schedule came up, I had even more questions about what I had done vs the way I maybe should have. In the end, I was doing my own hands-on while going through the training. Tovuti is that easy to use.
Read full review Implementation Rating The implementation had extremely wonderful support from Tovuti in the form of a series of one-on-one meetings to hear the clients needs and intended usage and then to set up the platform to meet those needs while demonstrating how to use it.
Read full review Alternatives Considered Therer are several other interactive video creation tools out there, such as
Camtasia ,
Adobe Captivate and even PowerPoint on its own, but none of them come close to offering the galaxy of features that is served up by iSpring Suite, and it's the easiest to learn and use with affordable price tags
Read full review Tovuti LMS is super easy to use compared to Relias. Relias is very clunky and we always would have learners have issues with the platform. Tovuti's buildout process compared to Relias is very clean and easy to use. The analytics and reporting are also amazing, plus the cost is so much more affordable for what you're getting. The only caveat to this is that Relias has content included and the content is well done.
Read full review Contract Terms and Pricing Model I helped with the decision to purchase the software but purchasing did the contract work. They seemed satisfied so I am going with that
Read full review Scalability Scalability is great. We bought their first 'size' package and that covers 300 trainees. Transitioning to the next level is more a matter of accounting and payment. My take on it is that its just a matter of paying the higher level of subscription and its done
Read full review Professional Services Top shelf
Read full review Return on Investment We allow potential customers to sample training and feedback is our offerings differentiate us from our peers. Having the ability to offer an accessible training catalog and self-enrollment is also something our customers comment on positively. The training developed in iSpring has allowed our customers to prepare for further interaction with our processes and projects on their own timeline, and has positively impacted the ease with which we are able to execute project rollouts. Read full review Improved Communications. Decision making has improved. Problems caused by spatial or temporal distances are no longer a problem. Facilitates the distance training experience. Third-party courses can be modified and adapted to the level and demands of the students in order to reuse them. Learning management with a high level of automation and integration. Read full review ScreenShots iSpring Suite Screenshots