Microsoft Copilot vs. Smith.ai Live Website Chat
Microsoft Copilot vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft Copilot | N/A | Microsoft Copilot (formerly Bing Chat Enterprise) is an AI chatbot for the web and for work, available as a knowledge assistant to employees. Copilot is available at not additional cost with Microsoft 365 E3, E5, Business Standard, Business Premium, and A3 or A5 for faculty licenses. | N/A | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
Microsoft Copilot | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
Microsoft Copilot | Smith.ai Live Website Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Microsoft Copilot | Smith.ai Live Website Chat | |
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Small Businesses | IBM watsonx Assistant Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 9.2 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Copilot | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 8.0 (1 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
Microsoft Copilot | Smith.ai Live Website Chat | |
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Likelihood to Recommend | Microsoft | Smith.ai |
Pros | Microsoft | Smith.ai |
Cons | Microsoft | Smith.ai |
Usability | Microsoft No answers on this topic | Smith.ai |
Support Rating | Microsoft No answers on this topic | Smith.ai |
Alternatives Considered | Microsoft | Smith.ai |
Return on Investment | Microsoft | Smith.ai |
ScreenShots | Smith.ai Live Website Chat Screenshots |