OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $40 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
$40
per month
Rippling
Score 8.4 out of 10
N/A
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single system. For example, when onboarding a new employee, Rippling can take a new hire from anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party…
$8
starting price per user, per month
Pricing
OnPay
Rippling
Editions & Modules
No answers on this topic
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
OnPay
Rippling
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
First month free, then $40 + $6 per employee each month.
For additional pricing details visit the Rippling pricing page.
The dealbreaker for us was that we have multiple companies / legal entities that all needed payroll company service. The companies are all interconnected, sharing office and lab space, equipment, contractors, and employees transfer between them. All other payroll companies we …
Rippling is more expensive and promises a lot. However, in my opinion, their CS is poor and many of the add-ons are under-developed, like Password Management.
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
Rippling is the best payroll provider if you have multiple companies that you want registered together. No other payroll provider we spoke to offered the multi-EIN feature that Rippling provides. We are a small company and Rippling works great for us at our size. I do not know how well the application scales, but I could see the systems being less than ideal for very large companies. Similarly, a very small company many not need all the features that Rippling offers and can get away with a cheaper payroll company. For example, a sole proprietorship with two employees probably should use Gusto or some other option if they need a payroll company, but Rippling would still be a useful service for these companies vs. no payroll company at all. It is just a matter of price.
Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
Clean UI - there is no ambiguity about what function each button will perform.
Very easy to navigate. It is not difficult to find what is being looked for.
Single location for multiple functions. This is great for me as there is one central hub for all professional admin matters. Saving me valuable time that I can better spend on more pressing work matters.
You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
Providing point of contact for different aspects of the program, we have a customer service rep, who is fantastic, but he is the only person I know to reach out to, and he generally has to follow up with me with information on which department/person I need to get in touch with to resolve my question.
Their "help" section is a bit difficult to navigate, but I will say the team chat makes up for that particular shortfall.
Their pricing is a bit all over the place. Everything is "al a carte," so the costs can add up quickly.
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
Rippling stands out with its dependable, transparent, and intuitive platform for HR management. It simplifies tasks like managing team details, payroll, and benefits, making them straightforward and efficient. This user-friendliness has been a game-changer for companies like Noticed, where it streamlined employee onboarding and Open Enrollment. Their features combine to create a positive and stress-free experience for HR professionals and employees alike. Rippling's focus on user-friendliness makes it a clear choice for companies seeking a streamlined and efficient HR solution.
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
OnPay is very quick and somewhat thorough on providing support to questions we have had, particularly in respond to letters received from the IRS where we needed clarification (and piece-of-mind) that we were paying the proper state and federal taxes and that they were being calculated correctly. However, some of this feedback would not have been needed if OnPay were to send a summary email, perhaps quarterly, summarizing the payments that have been made. While it is possible to find out this information of the website, it is sometimes hard to navigate to the correct location if you are not conversant with tax language and know exactly what you are looking for and where to find it.
The Rippling support team is INCREDIBLE. Their chat bot feature is very robust and if you need a live agent they are quick to hop on and a very helpful and friendly. Whether you need a Zoom call for a screen share or things are complicated and they need to make a support ticket, they will always work with you until you find a solution. VERY helpful! and Onboarding as a company/customer was great too.
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Proof was much more convoluted and not easy to maneuver. Also all the platforms could not relate to each other and so nothing was streamlined in its approach. Also things seemed to lag and was not very up to date when it needed to be. I feel rippling has simplified their processes
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
