Schoology aims to combine as many parts of the learning process as possible into a single platform for K-12 students. By doing this they aim to simplify the learning experience for students, parents, and teachers.
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Skilljar Customer Education LMS
Score 9.1 out of 10
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Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…
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Pricing
Schoology Learning
Skilljar Customer Education LMS
Editions & Modules
Schoology Basic
Free
Schoology Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Schoology Learning
Skilljar Customer Education LMS
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Reach out to the vendor for pricing options based on your needs.
Schoology does the job well enough, but there are enough areas of contention that make advanced use of the system unwieldy. District staff does not have easy reporting ability to determine adoption and use of the platform without having to export to another program for analysis. The reliability of the system is a huge pain point as we need to deliver the curriculum but cannot count on it being available when we need to use it.
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
While this product constantly seeks to make improvements, certain features need tweaking. As educators enroll in various courses, these course tend to accumulate. If the educator is not an administrator of the course, it is next to impossible to get out.
Switching from one course/group to another course/group takes several steps. Not always easy to find the course/group needed.
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
While we have taken time to re-evaluate our selected 1:1 devices, Schoology's impact on student learning is unquestioned. Students are able to connect with other learners, create and share products of their learning, and develop their digital fluency through their use of Schoology.
It's very easy to use Schoology. As with any LMS, it helps to learn some tips and tricks prior to getting started. But, each item is clearly indicated within the platform. If I want to add materials, it is right at the top of my screen. If I want to view the calendar, it is indicated to the right of my screen. Navigating a course and the platform is quite straightforward. Additionally, the benefit of Schoology's help center and user community makes asking and answering questions quick and easy.
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Generally good, but issue self-reporting has become a problem. When there are issues, it can be 20 minutes to an hour before it gets noted on the status page
We have county-level support and district-level support, but their HELP page offers everything that is needed to answer questions and to find "how-to" information for staff. This includes video and written directions for every available feature. Schoology has also worked with our district to improve their product.
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
Sit and get with very little hands-on time. 5 minutes to try out a feature/question type, etc. is not enough time. Once your training is done, there is no option for new employees to get that training without having to rebook and pay for the training again. If you pay for basic training, that should be available to a district to use in the future.
I have taught using both Edmodo and Google Classroom. While both were easier than Schoology was to get in the beginning, Schoology is infinitely more powerful than either of them was. I can do so much more, and differentiate so much easier using Schoology than I could with either of my previous LMSs.
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
We use it 5-12 so scalability is not an issue but sharing materials between departments including common assessments is difficult without paying for add-on features
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
