Pure360 vs. ReachMail

Fir the price it's decent but budget depending you could probably invest in other tools that are more focused on certain areas/elements that the application tries to done as a one stop shop. Customer service/account managers are also very welcoming and helpful when it comes to resolving any issues and questions.

Incentivized

The free Reachmail account (which I have used for several small organizations) is a good tool where there are limited or zero email marketing dollars, a contact audience of up to 5,000 subscribers, and a max of 15,000 monthly emails. The pricing levels are really reasonable for volume requirements, including custom plans for infrequent mailings. If there are constraints (time and/or design experience) that require a large choice of ready-made contemporary templates without graphic or font modifications, then this probably isn't a good email marketing tool.

Incentivized

• Easy and intuitive drag and drop design
• Good design templates
• Great customer support

Incentivized

• The interface is very easy to use.
• The report offers a wide variety of metrics, including mobile opens and percentages.
• The organization and easy implementation of Suppression Lists is very helpful.
• Fast, robust asset library.

Incentivized

• Uptime - the server has gone done before when an email had just been sent out which meant that recipients could not click on links
• Automation add-on was extremely expensive considering the additional capabilities it was adding
• Login process - every time I logged in had to use an authorization email. Good security, but unnecessary for EVERY SINGLE login
• No auto-save or save button in the email builder - would have to click off the screen to save, which meant that if the window crashed, there was no way to rescue work. All it needs is a save button!

Incentivized

• I like the tutorials they have helped figure most of my issues out
• The formatting text gave me lots of issues before I saw the tutorial it was a little complicated
• Not to many bad things to say really, even customer service is fast, maybe it could be faster?

Incentivized

Graphic and doc storage capabilities, formatting capabilities

Incentivized

In the past I've used both Salesforce and QuotaFactory (now defunct) to send mass emails and both are far superior in presentation, if not functionality. Reachmail is probably fine when you have graphical content but for text emails it just doesn't stack up. I'll look into other options now that I've tried Reachmail and see that is a terrible option for sales teams.

Incentivized

• Attracted new business through newsletters
• Helped to drive downloads on content when running campaigns (infographic, report, free trial set up was particularly effective

Incentivized

• Using ReachMail saves me a lot of time, and time is money.
• When I have a question, I can usually reach their customer service immediately, instead of having to postpone a mailing campaign.

Incentivized