Sophos XG Firewall vs. WatchGuard AuthPoint

This is the best product for small-size organizations with a low budget that want advanced and deep-level security features. Sandboxing and advanced malware protection are the most valuable features available on Sophos devices. Other features like applications and web content make your organization more secure, and you can put more restrictions on users.

Incentivized

Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.

Incentivized

• You can scan every packet deeply through sandboxing.
• Control the user traffic through content filtering.
• Put the restrictions on user web traffic through web filtering.
• Control any type of malware through anti virus.

• The Authpoint Cloud portal is easy to use and navigate
• It integrates well with the Firebox and gateway
• Promptly sends 2FA request onto the user devices
• Its very easy to re-activate token on a new device if the device is lost or stolen
• Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate

Incentivized

• If using Endpoint security and the Firewall it would be nice to have an easier back and forth between the portals rather than have two separate tabs open. Especially if using more than one in multiple locations.
• If dealing with different revisions options are moved around and sometimes in places that doesn't normally seem like they should be there.

Incentivized

• While the set up was easy to do the instructions could use a little more details.
• It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.

Incentivized

Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.

Incentivized

It is a good and pleasant experience to use Sophos XG firewall and it offers more then what we expect and the price is ok in the current market level

After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.

Incentivized

It failed a couple of times for a period of an hour or so, where systems were down.

Incentivized

Never had a problem with Authpoint servers.

Incentivized

Honestly we didn't get the premium support from them, but our partner has been supportive. Online forums are also a good place to learn things from.

Incentivized

WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.

Incentivized

It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.

Incentivized

We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.

Incentivized

the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.

Incentivized

We have been a Sophos customer for the most part but i have seen some other offerings from SonicWall, Barracuda, and Cisco. While they all offer nice products, we've always been content with our Sophos XG firewalls, especially as they release more and more features/etc.

Incentivized

I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.

Incentivized

We are a medium-sized company. We don't need rapid scaling.

Incentivized

• Easy to integrate with Active Directory & LDAP
• We don't need to purchase any additional 2FA & VPN Tools so the cost is saved for us
• High Availability

Incentivized

• Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
• Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
• This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.

Incentivized