Tenable Vulnerability Management vs. Vulcan Cyber

I've been using this product since it began as an open source product, I really like it and for the money, I think it's probably the best choice for most companies who need a product like this. Over the years I've seen the interface change quite a bit and sometimes I think it's a bit unclear how to do certain things and the different packages can be confusing, these are the only reasons I'm giving it a 9 instead of a 10.

Incentivized

It's really challenging at times to contend with multiple vulnerabilities on a daily basis, and having a way to make sense of what actually needs to be prioritized and what can be shifted further down the task list is extremely helpful. Because the solution suggests what your next step should be in mitigating a specific vulnerability, it helps us save time and research by enabling us to immediately take action after being informed about an issue.

Incentivized

• Setup of the internal scanner was fairly simple and straight forward.
• An update came out for the internal scanner that allows you to add an Internal Certificate Authority for lookup.
• Has automated reporting to keep executives and compliance departments informed.
• Internal scanner can be configured to auto-update itself.
• "Recast Rules" allows your organization to redefine a vulnerabilities' classification, if it is not applicable or your disagree.
• External PCI scans allow you to remediate before submitting to Tenable.io for review.
• Tenable.io staff was very patient and helpful. They provided some limited guidance with remediation.
• Internal and External scans can be automated. schedule for the automated scans is very granular.

Incentivized

• Identifies vulnerabilities and they are easily understood.
• Easy to identify remedies in an instant.
• Campaign feature is a true time saver
• Our CSM, Nino, is the best I have ever worked with!

Incentivized

• Expensive - You do pay a slight premium for the best product in the space.
• Asset management is difficult to work with if you have a lot of asset turnover, the license can be ''held'' for 3-6 months after the asset is gone from your environment.

Incentivized

• Proper API documentation, the docs seem to be out of date and don't cover the maximum that can be done with Vulcan
• The JIRA integration as a whole

Incentivized

We like to renew tenable each year we have had it so far.

Incentivized

Support is usually really great at walking you through any steps you need to take when you get stuck on something. There are a few false positives and errors that have come up over the years that required their help to get through. Unfortunately, the steps required to diagnose some problems are more tedious than I think should be necessary. (IE: SQL instances can throw errors that clog up your logs because one plugin affects it in a certain way. The process to diagnose this is to watch timestamps of plugins in a log while monitoring the SQL logs at the same time and using your best guess as to what is causing it.)

Incentivized

Tenable.io has a comparable set of features, with excellent support and a competitive price. After less than desirable experiences with another company, we moved to Tenable and haven't looked back since.

Incentivized

My role is not in charge of selecting more services or products like Vulcan. I just use them as part of my daily responsibilities. Maybe other roles can give more feedback about this.

Incentivized

• Since this is a requirement for our PCI compliance and the cost is relatively low, the ROI isn't really something we need to think too much about, Tenable's pricing is fair and affordable.

Incentivized

• Definitely reduces time to mitigation as the pipeline to identification and notification is very efficient/shortened.
• Prioritization of critical risks makes sure we are focused on the most critical items that can cause the most exposure first.

Incentivized