TrustRadius Insights
Users of 20NINE have experienced significant improvements in their work through the software's various use cases. By being able to track …
Overview
What is 20NINE?
20NINE is a peer-to-peer fintech platform that aims to enhance the shopping experience and digital payments. According to the vendor, this platform offers features such as inventory management, shopping cart and checkout functions, and convenient payment options. It also provides automated customer...
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is 20NINE?
20NINE is a peer-to-peer fintech platform that aims to enhance the shopping experience and digital payments. According to the vendor, this platform offers features such as inventory management, shopping cart and checkout functions, and convenient payment options. It also provides automated customer directory and financial reporting capabilities, enabling shop owners to keep track of their customers and gain insights into their business.
Digitizing businesses is another key focus of 20NINE, as it offers automated bookkeeping and transaction categorization. According to the vendor, it provides an all-in-one solution for efficient business management, allowing users to have complete control over their operations. The platform aims to help businesses get organized, save time, and minimize administrative tasks through automation. It also enables data-driven decision-making by providing comprehensive business data.
Accessibility is a priority for 20NINE, as it can be accessed from both mobile and web platforms. According to the vendor, this flexibility allows users to work from anywhere. The platform follows a pay-as-you-go pricing model, ensuring transparency and no hidden fees.
Scalability and easy roll-out are emphasized by 20NINE, as it enables businesses to quickly launch their services with a faster time to market. The vendor claims that the platform reduces risks and costs associated with rolling out a new platform. Additionally, it can connect to local services, enhancing its functionality and relevance in different markets. Custom pricing options are available to cater to specific market needs, and users have the option to host the platform on their own cloud infrastructure.
According to the vendor, 20NINE aims to minimize sales effort for businesses by integrating seamlessly into existing operations without the need for sales staff training. It also manages end-user support and provides business advisory services and marketing support for a successful launch. The platform offers booster packages that utilize gamification to increase user adoption and usage.
20NINE Features
- Supported: Contact Management
- Supported: Email Marketing
- Supported: Marketing Automation
- Supported: Sales Pipeline Management
- Supported: Lead Management
- Supported: Interaction Tracking
- Supported: Workflow Management
- Supported: Calendar/Reminder System
- Supported: Activity Dashboard
- Supported: Document Storage
- Supported: Lead Generation
- Supported: Mobile Access
- Supported: Quotes/Estimates
- Supported: Segmentation
- Supported: Social Media Integration
- Supported: Task Management
- Supported: Territory Management
- Supported: Customizable Reports
- Supported: Reporting/Analytics
- Supported: Third Party Integrations
- Supported: CRM
- Supported: Reporting & Statistics
20NINE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of 20NINE have experienced significant improvements in their work through the software's various use cases. By being able to track their progress and receive feedback on their work, users have been able to enhance their abilities and skills. Additionally, the customization options provided by the software allow customers to tailor it according to their specific needs, ensuring a personalized and efficient workflow.
One of the key use cases of 20NINE is its ability to automate the sales process. This automation has resulted in increased efficiency for users, enabling them to close deals more effectively and save valuable time. The quick and easy-to-use interface of the software has also been highly appreciated by users, improving their daily focus and productivity.
The CRM capabilities of 20NINE have proven valuable for users, with easy access to updated customer information and the ability to perform CRM tasks on their mobile phones. The LinkedIn add-in has simplified prospecting, making it just a click away for users. Furthermore, the software's features such as activity and communication history tracking, task management within teams, and sharing capabilities have greatly improved collaboration and organization within sales teams.
The intuitive interface and mobile accessibility make 20NINE particularly beneficial for users who are frequently on the road. They can easily perform all CRM tasks on their phones, collaborate with colleagues, and stay updated wherever they are. Sales representatives have praised the software's smart functions, including intelligent lead generation and proactive task suggestions, which have enhanced their sales strategies.
While users have found that 20NINE captures information easily and offers numerous useful features, some have mentioned that the training provided could be improved compared to other CRM companies. Additionally, there have been slight delays in email responses due to the company headquarters being located in Sweden.
Overall, 20NINE has impressed users with its unique approach to CRM solutions. Its user-friendly interface, mobile compatibility, integration with social media platforms, and empowerment of salespeople make it a valuable tool for sales representatives, directors, and CEOs. The freemium pricing model also provides a low-risk opportunity for users to implement the software and benefit from its range of features and functionalities.
Convenience and All-in-One Features: Many users have found 20NINE to be a convenient CRM software that offers all-in-one features for managing data and tasks efficiently. This has allowed them to streamline their workflow and easily access everything they need in one place.
Great Customer Support: The customer support provided by 20NINE has received high praise from users. They have described the support team as responsive and helpful, appreciating the assistance they receive whenever they encounter any issues or have questions about the software.
Mobile-Friendly Nature: A significant number of reviewers have highlighted the mobile-friendly nature of 20NINE as a major advantage. Being able to update and manage their CRM on their phones has been a long-awaited feature for many sales representatives, allowing them to stay productive while on the go.
High Pricing: Some users have expressed that the pricing of 20NINE is higher compared to other software options.
Pipeline Functionality: Several reviewers have mentioned that they find the pipeline feature in 20NINE to be less intuitive and user-friendly compared to their previous CRM software. They hope for improvements in this area, specifically regarding easier dragging of leads.
Challenging Learning Curve: It has been reported by multiple users that it took some time for them to teach everyone on their sales team how to use 20NINE. The unique interface and functionality of the software posed a challenge when introducing it to salespeople who were accustomed to other CRMs.