Abella

Abella is a patient accounts receivable solution designed to assist dental practices in improving the efficiency of collecting past due balances. The software is suitable for dental practices of all sizes, including single practices and dental service organizations (DSOs). According to the vendor, Abella is utilized by dental professionals and organizations in the dental industry to streamline their patient accounts receivable processes and enhance their collections performance.

Key Features

Seamless Integration: According to the vendor, Abella seamlessly integrates with all major dental and healthcare software, allowing dental practices to easily incorporate it into their existing systems.

Custom Branded e-Statements: Dental practices have the ability to send custom branded e-statements to patients via text and email. The vendor claims that this feature ensures patients receive clear and professional statements consistent with the practice's branding.

Multiple Payment Options: Abella provides patients with instant ACH, credit card, FSA, or HSA payment options, allowing them to choose the payment method that suits them best, as claimed by the vendor.

Efficient A/R Collections Management: The software offers a user-friendly interface that allows dental practices to easily view and manage their patient accounts receivable (A/R) collections progress. According to the vendor, this feature provides real-time insights into A/R performance.

Personalized eStatements: Abella enables dental practices to send personalized custom branded eStatements to patients, providing a professional and consistent payment experience, as claimed by the vendor.

Automated Reminders: The software automates the process of sending text and email messages to patients, reminding them about their outstanding balances and offering convenient payment options. The vendor states that this feature helps practices stay connected with patients and encourages timely payments.

Flexible Payment Methods: Abella supports various payment methods, including credit card, FSA, HSA, and ACH payments, giving patients the flexibility to choose their preferred payment option, as claimed by the vendor.

Automated Monthly Payment Plans: Dental practices can set up automated monthly payment plans for patients, simplifying the payment process and improving payment efficiency, according to the vendor.

Real-time Reporting and Analytics: Abella provides real-time reporting and payment analytics, allowing dental practices to monitor their collections progress and gain insights into their payment performance. The vendor claims that this feature helps practices make data-driven decisions and optimize their collections process.