Actionbot

Actionbot is a fully functional vision ​of the future of communication ​– the intelligent Digital Assistant​. It is a customer service chatbot that puts its focus on exquisite customer experience. Thanks to AI and NLP algorithms, Actionbot sees customers' actions within any digital channel (website or application) and reacts, depending on their needs. It can complete a form, based on chatting with the customer, propose some additional services, based on customer's preferences, or explain products that are not that easy to understand.

Actionbot is the only chatbot that interacts with any digital channel, operates in a selected environment, and integrates with CRM (e.g., Salesforce) or any other data source. It can be integrated with any application, website, or technology (Angular, React, HTML5, React Native). It can become an intelligent assistant that can up- and cross-sell with ease.

• Automation of operations and purchases to reduce bounce rate and drop-outs. Thanks to its automation powers, can assist your customers with processing intents or filling out specific forms. It supports them during the whole process. Actionbot brings automation to the level of the most wanted actions.

• Lead generation, sales & acquisition to boost sales. It can become valuable sales assistance with reliable insights gathered from the analysis of vast amounts of data. Integration with internal and external sources of knowledge allows Actionbot to understand customers' needs perfectly. It can quickly identify their needs and suggest the most suitable product.

• Product and service advice to increase conversion rate. It reacts to your customers' actions and advises on specific services. Each conversation increases its knowledge to propose new offers and services perfectly tailored to customers' needs. Thanks to the understanding of a specific context, Actionbot delivers the best digital service.

• Proactive customer support to improve customer's experience. It provides 24/7 assistance and can assist your customers in different languages and show them the content they are looking for. If unable to assist in a specific query, Actionbot directs the conversation to a live agent. Thanks to deployment across various digital channels, it significantly improves the whole customer experience.