Adaptive Telehealth

Adaptive Telehealth is a telehealth platform designed to streamline, manage, and scale telehealth businesses. According to the vendor, this HIPAA-compliant platform offers a range of features and services tailored to meet the unique needs of medical and wellness companies, universities, insurance companies, and state governments.

Key Features

Client Portal: The vendor offers a customized and branded Client Portal that facilitates easy client intake and communication. Users can conduct HIPAA-compliant video appointments with screen-sharing capabilities to ensure continuity of care.

Therapist Portal and Support: Users can create customized clinical note templates for efficient completion of detailed notes. The vendor provides long support hours, comprehensive training, and implementation assistance to optimize platform usage.

Revenue Management: The platform offers easy appointment scheduling and reminders to reduce no-show and cancellation rates and increase revenue. Users can also benefit from fast credit card processing, AutoPay enrollment, and simplified insurance claims filing.

Complete Telehealth Packages Customized to Your Needs: The vendor offers customizable workflows, roles, and features to match the unique clinical and business requirements of organizations. Users can choose from various packages based on their setup.

Video Essentials: This software solution is aimed at solo and small practices seeking growth and streamlined operations, offering essential video functionalities for telehealth providers.

Clinic: Designed to effectively manage the evolving needs of a practice and support business growth, this feature-rich package is suitable for medical practitioners and telemedicine providers.

Enterprise: The vendor offers a management solution built specifically for large practices or businesses, enabling efficient scaling and seamless operations.

HIPAA Compliance: According to the vendor, the platform provides a comprehensive program of administrative, physical, and technological controls to protect electronic Protected Health Information (PHI). The servers are located in a SOC 2 Certified Data center specializing in HIPAA compliance, ensuring data encryption in transit and at rest, with redundant internet and power.

Zoom Video Calls Using Adaptive Telehealth's Self-Hosted Service Are HIPAA-Compliant: The vendor states that users can conduct secure Zoom video calls originating from Adaptive Telehealth's HIPAA-compliant servers. The software modifications prevent the transmission of electronic Protected Health Information (ePHI) to Zoom.

Adaptive Software, Packaged to Fit Your Business or Practice: The vendor offers a versatile, HIPAA-secure software stack that can be tailored to specific workflows and customizations. With over 70 features available, including communication, scheduling, documentation, referral workflow, branding, and financial features, the software can adapt to the needs of users.