AddMe Reviews

AddMe Reviews is a platform designed to help businesses collect and manage online customer reviews. According to the vendor, it streamlines the process of requesting reviews, monitoring and responding to reviews, and sharing reviews across various platforms. It is suitable for businesses of all sizes, from small local establishments to large enterprises. Professionals and industries across various sectors, including automotive, healthcare, home services, real estate, and retail, can benefit from AddMe Reviews to enhance their online reputation and engage with their customers effectively.

Key Features

Request Reviews: According to the vendor, businesses can easily send online review requests to customers in bulk or individually. They can customize message templates for review requests and send them via email or SMS messaging.

Net Promoter Score (NPS): The vendor claims that businesses can measure customer loyalty and likelihood to recommend their business by sending NPS surveys to gather quantitative feedback. They can customize band scores and create templates for NPS messaging.

Campaign Reporting: Businesses can track the progress of review campaigns over any date range, as stated by the vendor. They can get detailed statistics and reporting on campaign status and results, and filter reporting data by location or other criteria.

Customer Messaging: The vendor states that businesses can create custom message templates for efficient customer communication. They can preview messages before sending them and choose to send them via email, SMS, or NPS surveys.

Share Your Reviews: According to the vendor, businesses can display their reviews on their website using the Reviews Stream function. They can customize the layout and design of the reviews stream to match their brand, and share their best reviews on social media platforms to enhance their reputation.

Engage With Customers: Businesses can respond to reviews quickly and easily, as claimed by the vendor. They can use customizable templates for efficient replies and get review alerts to stay on top of new reviews.

Review Site Integration: According to the vendor, businesses can connect their review site profiles to gather reviews from multiple platforms. They can send review requests to specific review site profiles and export their reviews and reporting data for further analysis.

Customizable Templates: The vendor states that businesses can create custom message templates for review requests, customer messaging, and NPS surveys. They can tailor their communication to match their brand's tone and style, ensuring a consistent and professional approach.

Multi-Channel Communication: According to the vendor, businesses can reach out to customers through various channels, including email, SMS, and NPS surveys. They can choose the most effective communication method based on their customers' preferences and maximize response rates.

Cross-Platform Review Sharing: The vendor claims that businesses can share their positive reviews across multiple platforms to amplify their brand's reputation. They can increase visibility and reach by showcasing their best reviews on social media, review sites, and other relevant platforms.