Aligner

Aligner, offered by TranslateWise, is a translation platform designed to remove language barriers and enhance customer communication. According to the vendor, Aligner can save users up to 70% of work time. It is suitable for businesses of all sizes and caters to various professions and industries, including e-commerce businesses, customer support teams, marketing and advertising agencies, content creators and publishers, as well as multinational corporations.

Translation Platform: According to the vendor, Aligner offers an accurate and efficient translation platform that supports translation in 140 languages. It utilizes leading machine translation technologies to ensure reliable results.

Live Chat Integration: Aligner seamlessly integrates with live chat functionality, enabling real-time customer support on websites. The vendor claims that this integration can help reduce bounce rate, improve SEO, and increase website sales by providing a superior customer experience.

Multilingual Support: Aligner provides multilingual live chat software for websites, which can detect the customer's native language and offer real-time translation in both directions. It supports communication in multiple languages simultaneously, improving interaction with international customers.

Collaboration and Editing: Aligner features a parallel editor with multiple styling options, allowing real-time editing and proofreading of translations. It facilitates collaboration among team members and freelancers, providing versioning history for easy tracking of changes.

Content Management: According to the vendor, Aligner efficiently manages and stores multilingual content in one place, reducing duplication of work. It offers easy access and updates of multilingual content, providing a better way to store and manage translated materials.

Team Management: Aligner allows adding and managing team members with different permissions, enabling the assignment of conversations to specific team members. It facilitates collaboration and communication within the team and provides analytics and statistics on team performance and customer interactions.

Chat Customization: Aligner offers customizable chat theme colors and logos. It provides options to set service hours and availability on the website, as well as integration of a contact form for convenient customer communication. Additionally, it includes a Frequently Asked Questions (FAQ) section for quick access to information.

Real-Time Translation: According to the vendor, Aligner utilizes instant and powerful translation technology to ensure accurate translations. It supports automatic real-time translation in chat conversations, providing reliable translation in multiple languages.