TrustRadius Insights
Transwide's TMS product has proved to be a preferred choice for users, as it is very helpful and user-friendly. One of the key business …
Overview
What is Alpega TMS?
Alpega TMS is a cloud-based transportation management software that streamlines the end-to-end process of transporting goods across different modes of logistics networks, including FTL, LTL, Parcel and Ocean. The software enables shippers, carriers and logistics service providers to collaborate effectively...
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What is Alpega TMS?
Alpega TMS is a cloud-based transportation management system (TMS) that brings efficiency and transparency to end-to-end transportation workflows, from optimization and planning thru execution and analytics. Modular, scalable and flexible, Alpega TMS addresses the needs of simple…
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Product Details
- About
- Competitors
- Tech Details
What is Alpega TMS?
Alpega TMS is a cloud-based transportation management software that streamlines the end-to-end process of transporting goods across different modes of logistics networks, including FTL, LTL, Parcel and Ocean. The software enables shippers, carriers and logistics service providers to collaborate effectively and manage all transportation operations effectively from sourcing, planning execution to settlement and analytics.
With Alpega TMS software solution users can benefit from real-time visibility into the supply chain which enhances control over every transport operation. It also automatically assigns orders to appropriate carriers through predetermined decision criteria via its dynamic carrier allocation feature. Additionally, live tracking with exception notifications and dynamic ETAs helps users track key milestones of their shipments in real-time reducing the need for manual administrative review.
The advanced features included in this software mean that it has become an essential tool for more than 200 customers managing over 30 million transport orders each year throughout 80 countries worldwide. With its ability to handle freight procurement tasks such as running RFQs, calculating freight rates and analyzing historical data for new cost-saving opportunities, Alpega TMS assists organizations in gaining control over their financial performance while eliminating manual workload allowing you time to tackle other important business tasks.
Alpega TMS Video
Alpega’s SaaS platform and end-2-end suite of modular solutions empower shippers, carriers and logistics service providers to be more efficient, create shared data sets for better decision making, and provide transparent collaboration with trading partners throughout supply chain networks.
Alpega TMS Competitors
Alpega TMS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Transwide's TMS product has proved to be a preferred choice for users, as it is very helpful and user-friendly. One of the key business problems it solves is the management of daily trucks and appointments, ensuring that drivers are not held up during loading or delivery. Users appreciate the software's ability to help manage their business versus their carriers managing their business for them, which has saved them 75% in demurrage costs.
Another problem solved by Transwide's TMS software is the tendering process. The software's tendering product saves users time and errors, and carriers appreciate the 24/7 system availability. Users who have experienced other TMS products note that the Transwide TMS product is better than others used for other clients, making it a preferred choice for many. Additionally, the Call-Off product used by some users is causing them to consider using the TMS product as well. Lastly, Transwide's support in the U.S. is excellent, and the customer service team is always willing to help users find solutions, another key business problem solved by this software.
Easy to Use: Users find Alpega TMS easy to navigate and learn, with a user-friendly interface. The amount of training needed to maneuver the system is minimum, and the software provides visibility to all stakeholders. Many reviewers appreciate how simple and quick the scheduling process is in Alpega TMS.
Helpful Customer Service: Users highly recommend the customer service provided by Alpega TMS. The support team is highly reactive and helpful for both shippers and carriers. Several reviewers praise the company's responsive customer service that improves communication between different departments.
Efficient Shipment Management: The filter function in Alpega TMS helps manage shipments efficiently. Users find it easier for their department to conduct business and ensure better communication between customer service and truckers. Some users appreciate how loading schedules are easy to access, allowing carriers to get their loads almost instantly.
Slow Performance: Some users have reported that the software is slow and takes too many steps to complete tasks. Many reviewers have expressed frustration with the system's slow-loading pages, which can cause delays in scheduling appointments.
System Outages: The frequent downtime of the Alpega TMS system has caused inconvenience for many customers who rely on it for their supply chain needs. Users have reported issues with scheduling appointments and receiving necessary notifications during these outages.
Difficulty Navigating Search Criteria: Several users have found it challenging to navigate and customize search criteria within the software. This may be causing difficulties when reporting multiple shipments under one delivery or canceling/rescheduling appointments.