Anthill CRM

Anthill is a customer relationship management (CRM) and process management platform designed to streamline the customer journey, enhance decision-making, and potentially accelerate growth for businesses of various sizes. According to the vendor, Anthill offers a range of features tailored to meet the needs of professions and industries such as Kitchens, Bedrooms, and Bathrooms (KBB) retailers, sales and marketing professionals, customer service and support teams, installation and project management teams, as well as retail and e-commerce businesses.

Key Features

Tailored CRM: According to the vendor, Anthill allows users to manage unique sales cycles with a tailored sales pipeline, keep track of full customer history, and monitor team performance. Users can also automate customer reminders and notifications, as well as nurture prospects with personalized communication.

360° Personalized Dashboards: Anthill enables users to create customized dashboards for every team, view real-time data with interactive click-throughs and data filters, and monitor key metrics and performance tracking. The vendor claims that users can easily export data for further processing.

Custom Workflows: According to the vendor, Anthill allows users to define and monitor customer processes for a consistent experience. Users can outline procedures for staff to follow and set time frames for tasks. Anthill also offers the ability to mitigate risk with specific instructions and automate repetitive tasks. The vendor states that users can enforce data capture at specific stages to enrich the customer database.

Marketing Automation: Anthill provides users with the ability to send personalized messages and reach customers with SMS. Users can create trigger-based marketing campaigns based on customer behavior and gather feedback through customer surveys. The vendor claims that users can track key metrics and utilize the no-code email builder for easy email template creation.

Ordering: Anthill offers features to manage the entire order process from quote to delivery. Users can build accurate quotations, generate purchase orders, track payments, manage outstanding balances, and create invoices. The vendor states that Anthill also provides warehouse management capabilities for stock allocation and movement.