Aria X

Aria X is a web-based software developed by Ascensor specifically for tour operators and destination management companies. It aims to streamline and automate their operations efficiently. This versatile solution caters to businesses of all sizes within the tourism industry, including small, medium, and enterprise companies. Tour operators, destination management companies, travel agencies, the hospitality industry, and inbound tour operators can all benefit from the extensive features and functionalities offered by Aria X.

Key Features

Customizable Itineraries: Aria X empowers tour operators to create and personalize detailed itineraries for their tours and packages. With a user-friendly interface, operators can easily add destinations, activities, accommodations, transportation, and other relevant details to craft unique itineraries for their clients.

Booking Management: Aria X provides comprehensive booking management capabilities, enabling tour operators to efficiently handle bookings for multiple tours and packages. Operators can easily track availability, manage reservations, and handle cancellations, ensuring accurate and up-to-date information for both operators and customers.

Inventory Management: Aria X includes advanced inventory management functionality to effectively track and manage the availability of accommodations, transportation, and other resources. Operators can effortlessly view and update inventory levels, ensuring that bookings are made based on real-time availability information. The system also offers alerts and notifications for low inventory levels, enabling proactive measures to secure additional resources if required.

Customer Relationship Management (CRM): Aria X incorporates a built-in CRM module to efficiently manage customer information and interactions. Operators can store comprehensive customer details, preferences, and booking history. The system enables operators to effectively track customer inquiries, send personalized communications, and provide exceptional customer service throughout the entire booking process.

Financial Management: Aria X offers robust financial management features to streamline the financial aspects of tour operations. Operators can effortlessly generate invoices, track payments, and manage financial transactions. Additionally, operators can generate financial reports, such as revenue analysis and profitability reports, to gain valuable insights into their business performance.

Reporting and Analytics: Aria X provides comprehensive reporting and analytics capabilities, empowering operators to gain valuable insights into their business operations. Operators can generate a wide range of reports, including booking summaries, sales reports, and customer analytics, to track performance and make data-driven decisions. The system also offers customizable dashboards and visualizations to present key metrics and trends in a clear and intuitive manner.

Integration with Third-Party Systems: Aria X seamlessly integrates with various third-party systems, such as payment gateways, accounting software, and marketing tools. This integration eliminates the need for manual data entry and ensures data consistency across different systems. The system offers APIs and integration options to facilitate smooth data exchange and workflow automation.

Mobile Accessibility: Aria X provides mobile accessibility, allowing tour operators to efficiently manage their operations on the go. Operators can access the system from smartphones or tablets, enabling them to view itineraries, manage bookings, and communicate with customers anytime and anywhere. The mobile interface is optimized for ease of use and provides a consistent user experience across different devices.