Ashlar

Ashlar is an all-in-one platform designed to assist flooring businesses in their growth efforts by integrating live inventory data, sales automation, CRM, and an online marketplace. According to Ashlar Architects, the product aims to provide a comprehensive solution for businesses of all sizes, from global manufacturers to independent sales reps. It is utilized by professionals in various industries, including architects, designers, distributors, retailers, contractors, property owners, managers, and independent sales reps.

Key Features

Smarter Way to Grow: According to the vendor, Ashlar offers an integrated platform that combines eCommerce and CRM tools to accelerate sales, attract new customers, and enhance competitiveness. It integrates live inventory data, sales automation, CRM, and an online marketplace, with the aim of providing a comprehensive solution designed by professionals familiar with the flooring industry.

Lose Fewer Sales: Ashlar provides robust CRM tools to help businesses nurture leads and customers. The vendor claims that the platform enables accelerated sales through automated quotes, invoices, and order processing. By leveraging internal and third-party inventory data, it aims to ensure accurate information is provided to customers, while streamlining the sales process to minimize potential customer loss.

Attract New Customers in Ashlar Market: Ashlar Market allows flooring businesses to showcase products and sell directly to customers and industry partners. The vendor highlights networking features and easy vendor applications as means to facilitate new connections. Additionally, buyers can reportedly enjoy volume discounts when purchasing from industry partners, creating new business opportunities for vendors and buyers.

Data Integration: According to the vendor, Ashlar eliminates the need for expensive enterprise software and a larger workforce by seamlessly integrating with other systems such as ERP, EDI, and Web Service systems. This integration aims to enhance CRM and sales workflows, allowing businesses to streamline their operations and make data-driven decisions.

Customer Service: Ashlar offers dedicated customer service and automation to handle pre and post-sales processes. The vendor claims to provide assistance with customer inquiries, claims, returns, and refunds. Additionally, live chat support is said to be available to ensure a seamless customer experience. Transparent policies are emphasized to build trust and maintain customer satisfaction.

Insights: Ashlar enables users to create dashboards and generate reports with customer, industry, and product data in one place. The vendor states that its analytics tools track and analyze sales performance, providing valuable insights into business operations. By leveraging data-driven insights, businesses can make more informed decisions to drive growth.