Askeet Virtual Events

Askeet Virtual Events, developed by MeltingSpot, is a customer community platform that aims to centralize content, events, forums, and more. According to the vendor, this platform serves as a solution for businesses of various sizes, including SaaS companies, professional networks, venture capitalists, customer success teams, and marketing teams. It is designed to help businesses build and nurture customer relationships at scale, streamline onboarding and education processes, strengthen professional networks, and enhance collaboration between venture capitalists and their portfolio founders and teams.

Key Features

Forums & Discussions: According to the vendor, users can engage in discussions and forums to share tips, learn best practices, and get answers to their questions. The platform allows users to organize discussions into channels and threads for easy navigation and reference.

Video: The vendor states that users can host and stream live video sessions, such as webinars, workshops, and expert meetings. The platform supports live broadcasting on LinkedIn and YouTube, as well as recording for replay.

Messaging: According to the vendor, users can communicate with other members through private or group discussions. The messaging feature enables direct, efficient, and tailored interactions to foster collaboration and deeper bonds within the community.

Knowledge Base: The vendor claims that users can create public or private collections to organize and store product marketing and education content. The platform serves as a centralized hub for tutorials, ebooks, case studies, and other resources, improving the learning experience.

Dashboards: According to the vendor, the platform provides dashboards to monitor and track community activities and engagement in real-time. Users can gain valuable insights to optimize customer education and activation strategies and make data-driven decisions.

Integrations: The vendor states that the platform offers integrations with various tools and apps, allowing users to connect their community platform with CRM, ticketing, and roadmap tools. This feature streamlines workflows and eliminates the need to juggle multiple apps.

Authentication: According to the vendor, users can utilize Single Sign-On (SSO) to connect their product's users to the community platform. This feature provides a seamless login experience and ensures a secure and unified user experience. It simplifies access management and enhances user convenience.

Notifications: The vendor claims that users can send notifications to community members directly within their product. The feature streamlines communication and keeps members informed about important updates and announcements, promoting engagement and encouraging active participation.

Customization: According to the vendor, users can customize their community space to align with their brand's image. The feature allows for logo, color, and font customization, giving the community a personalized look and feel. It helps create a cohesive brand experience and reinforces brand identity.

Modular Spot: The vendor states that users have the flexibility to activate or deactivate different sections of their community space. This feature allows for customization based on specific needs and preferences, enabling users to tailor their community space to align with their objectives and requirements.