Asset.Desk

Asset.Desk, developed by FCS Fair Computer Systems GmbH, is a comprehensive asset and lifecycle management software designed for medium-sized businesses and administration. According to the vendor, this software caters to the needs of IT professionals and administrators across various industries. With a range of features and capabilities, Asset.Desk aims to streamline operations and enhance productivity.

Key Features

IT scanning and inventory: According to the vendor, Asset.Desk enables the automatic reading of hardware and software data through agent or agentless methods. It integrates with V-Center environments, cloud environments, and Active Directory, and also supports manual entry and the FCS Mobile+ app for inventory data.

Asset and Lifecycle Management: The vendor claims that Asset.Desk effectively manages the lifecycle of assets, from procurement to disposal. It captures hardware, software, and furniture data, provides master data management for components and mobile devices, and includes commercial data and performance billing.

License management: Asset.Desk proactively manages software licenses, as per the vendor. It provides automatic license assignment and application metering, along with an online software catalog for license management. The software supports license balance and tracking of license usage, ensuring compliance and cost control.

Contract Management: According to the vendor, Asset.Desk offers efficient management of various types of contracts, such as purchase, leasing, and maintenance. It supports sales and cost planning, includes a follow-up function and calendar view for contract management, and facilitates procurement processes like offer, order, and complaint management.

Reporting: Asset.Desk provides extensive and customizable reporting options, including diagramming of network structures, as claimed by the vendor. It assists with software compliance and potential cost savings, and supports the documentation of asset management processes.

Software distribution solution: The vendor states that Asset.Desk forms the basis for distribution groups, facilitating targeted software distribution. It provides information about updated software status and enables integration with software distribution solutions.

Helpdesk, Service Desk, or ITSM software: Asset.Desk supports holistic configuration management and service support according to ITIL, as per the vendor. It provides managed assets for reference in tickets, offers extensive evaluation options per device, and helps understand support costs per cost center or department.

Asset.Desk use over the internet: According to the vendor, Asset.Desk is terminal server-capable and can be accessed remotely. It offers full functionality via a web browser, supports multiple simultaneous access from different locations, and enables networking with helpdesk, Service Desk, or software distribution solutions.

Integration with Reservation Portal Reserva: Asset.Desk seamlessly integrates with the Reservation Portal Reserva via an API interface, as per the vendor. It also offers benchmark API integration with inventory solutions, enhancing the overall asset management process.

FCS MOBILE+ app: The vendor claims that the FCS MOBILE+ app provides convenient access to asset information via smartphones or tablets. It supports inventory with barcodes or RFID, enables the management of disposal, moves, and photos through the app, and allows real-time synchronization with the Asset.Desk database.