ATMeye.iQ

ATMeye.iQ, developed by BS/2, is an advanced ATM Monitoring and Management System that aims to provide comprehensive surveillance, dispute handling, and anti-fraud solutions for banks and financial institutions. According to the vendor, this software is designed to cater to the needs of security managers, top managers, dispute managers, ATM deployers, CIT companies, private ATM businesses, and other professionals in the banking and financial industry. With its robust features and customizable security scenarios, ATMeye.iQ aims to provide protection against criminal activity, facilitate prompt dispute resolution, and enable efficient management of ATM fleets.

Key Features

Comprehensive monitoring: ATMeye.iQ offers comprehensive monitoring capabilities for ATMs, electronic cashiers, and terminals, allowing for incident tracking, dispute resolution, and protection against criminal activity. It covers all relevant zones of the ATM, including the card reader, cash dispenser, safe, portrait shot, and outside area.

Real-time video and photo viewing: According to the vendor, ATMeye.iQ allows users to view real-time video and photos from ATMs, access pre-and post-incident scene footage, and simplify security measures. The software provides a user-friendly interface for easy access to video and photo recordings.

Ultimate facial recognition capabilities: ATMeye.iQ is equipped with advanced facial recognition technology, which the vendor claims can react to ATM users' faces and search for matches in the database, black and white lists. Administrators receive alarm notifications in case of threats, enabling immediate action.

Customizable security scenarios: Security personnel can respond to threats with customizable scripts that can be activated with a click, according to the vendor. These security scenarios can be tailored to the organization's specific needs, ensuring effective and efficient security measures.

Absolute protection against skimming: ATMeye.iQ includes a separate anti-skimming system (ASM.ATMeye.iQ) that aims to prevent ATM attacks at every stage. The vendor claims that security scripts are triggered instantly in response to criminal actions, providing detailed incident information and notifying security specialists in real-time.

Prompt resolution of disputes: According to the vendor, ATMeye.iQ enables quick dispute resolution by providing easy access to video recordings and transaction reports. Users can review videos or find photos of incidents within minutes, facilitating efficient dispute resolution. Detailed transaction reports offer key information for resolving disputes.

Remote system management: ATMeye.iQ allows for remote management of the entire ATM fleet, according to the vendor. Users can securely access the system through a web browser, eliminating the need for desktop applications. Updates and maintenance tasks can be conveniently performed on the server, ensuring seamless software performance.

ATM monitoring and management: With a single dashboard, ATMeye.iQ aims to provide proactive security measures, real-time incident monitoring, and efficient data management of the entire ATM fleet. The vendor claims that it ensures optimal performance and security of the ATMs.

Face recognition module (FRN.iQ): ATMeye.iQ offers a face recognition module that aims to enhance ATM security by authenticating users based on facial recognition technology. The vendor claims that it provides an additional layer of protection against unauthorized access and fraudulent activities.

Anti-skimming module (ASM.ATMeye.iQ): The ASM.ATMeye.iQ module is designed to detect and prevent skimming attacks on ATMs, according to the vendor. It utilizes advanced technology to identify and neutralize skimming devices, protecting customer card data at every stage of an ATM transaction.