Name: Azure Communication Services
Author: Microsoft

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Beta Testing

Continuous Integration

Development

Attendance Tracking

Career Center

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Office Suites

Streaming Analytics

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

SaaS Spend Management

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Corporate Learning Management

Freelance Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change and Configuration Management

Cloud Storage

Container Management

Digital Experience Monitoring (DEM)

Disaster Recovery

Enterprise Flash Array Storage

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

IoT Security

Message Oriented Middleware

Modular Storage Area Network (SAN)

Network Performance Monitoring

Open-Source Database

Phishing Detection and Response

Runtime Application Self-Protection

SSL Certificate

Virtualization Management

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Identity Resolution

Marketing Automation

Mobile Marketing

Retail Media Advertising

Social Media Management

Survey & Forms Building

Technology Review

Video

Video Editing

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales Content Management

Sales Forecasting

Sales

Cloud Security Posture Management

Security

Clinical Trial Management

Geographic Information

OSS/BSS (Operations Support/Business Support)

Online Voting

Retail Management

Vertical-Specific

small

medium

Amazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API.

Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages), and for new users of the Amazon AWS service free usage tier (from the 15 GB of data transfer across AWS services).

Sending Emails from an Application Hosted in Amazon EC2

Sending Emails from Another Email Client or Software Package

Receiving Email

Amazon Simple Email Service (SES)

Transactional Email

Amazon SES Amazon Simple Email Service (SES)

Amazon AWS

large

Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

Programmable Messaging

Programmable Voice

Twilio SendGrid Marketing Campaigns

Programmable Video

Twilio SendGrid Email API

Twilio Flex (Contact Center)

Twilio Conversations

Twilio Authy

Programmable Wireless

WhatsApp Business API

Elastic SIP Trunking

Twilio

Customer Engagement

Vonage APIs (formerly Nexmo and TokBox) help growing startups and agile enterprises enhance customer experience and realize new business outcomes at scale. With a comprehensive suite of communication channels, a global platform, and expert support, users can abstract the complexity of communications and innovate faster.

Vonage Communications APIs

Communications Platform as a Service (CPaaS)

Vonage

AWS Lambda is a serverless computing platform that lets users run code without provisioning or managing servers. With Lambda, users can run code for virtually any type of app or backend service—all with zero administration. It takes of requirements to run and scale code with high availability.

128 MB

1024 MB

10240 MB

AWS Lambda

Function as a Service (FaaS)

Access Control and Security

Reporting & Analytics

Multiple Access Permission Levels (Create, Read, Delete)

Dashboards

Standard reports

Custom reports

Single Sign-On (SSO)

Programming Language Diversity

Runtime API Authoring

Function/Database Integration

DevOps Stack Integration

CloudFront is the content delivery network (CDN) from Amazon Web Services.

First 10TB

Next 40TB

Next 100TB

Next 350TB

Next 524TB

Next 4PB

Over 5PB

Amazon CloudFront

Content Delivery Networks (CDN)

Cisco's Cloud Email Security platform is a secure email gateway.

Cisco Cloud Email Security

Secure Email Gateway

Anti-malware

Customizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Cisco

Free

Basic

Advanced

Twilio SendGrid

Email & Online Marketing

Pre-Send Testing

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Start Up

Pro Plus

Custom Plan

API Pricing - SMS

API Pricing - Voice

API Pricing - WhatsApp

API Pricing - Numbers

MessageBird

Top Rated 2023

For SaaS products, Gainsight's product experience software enables companies to track every step of their user's journey and fully understand how they're interacting with a product over time.

Starter (Free)

Starter

Growth

Gainsight PX

Product Analytics

Gainsight

The Google Cloud CDN is touted as a low cost option with tight integration with Google Cloud apps and services.

Google Cloud CDN

Google

Tech Cares 2020

Tech Cares 2022

Azure Communication Services is Microsoft's communication APIs, video APIs, and SMS APIs for deploying communication applications across any device, on any platform. The solution helps users deliver video, voice, chat, text messaging, and telephony experiences anywhere customers are, across applications, websites, and mobile platforms.

Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

Credits

Monthly

Text-Em-All