Bandyer

Bandyer, developed by Kaleyra, is a video calling API and SDK solution that seamlessly integrates a native video communication channel into businesses' digital touchpoints. This customizable solution caters to companies of all sizes, from small startups to large enterprises. According to the vendor, professionals and industries in sectors such as banking, insurance, utilities, human resources, and healthcare can benefit from Bandyer's advanced video calling capabilities.

Key Features

Customizable Video Calling API: Bandyer offers a flexible video calling API and SDK solution that enables users to easily connect via video calls from any device. The solution seamlessly integrates within the user's experience flow and allows for customization of the call user interface (UI) with the user's branding elements.

Enhanced User Experiences across Verticals: According to the vendor, Bandyer's Video Calling APIs and SDKs enhance interactions across various industries. In the banking sector, it facilitates secure customer identity verification and enables screen sharing during video calls. For insurance companies, Bandyer simplifies claims evaluation by providing real-time communication between customers and the service desk. In the utilities industry, it offers a seamless transition from chat to a collaborative video channel, enhancing issue resolution. In human resources, Bandyer streamlines collaborative interactions between recruiters and candidates through video calls. In healthcare, it enables teleconsultations between doctors and patients, as well as remote training for medical students. For luxury retail, Bandyer offers smart glass integration to create virtual product showcases and immersive customer experiences. In industrial enterprises, Bandyer supports field operators by providing real-time video connections to control rooms, improving production processes' efficiency. Additionally, Bandyer assists educators and trainers in large events, facilitating smooth and simultaneous interactions with a large number of participants.

Direct Video Call: Bandyer's direct video call feature allows for meetings with 2 to 25 participants. Users can engage with customers by simply sharing a direct browser-accessible link, eliminating the need for external software downloads.

LINK: The Easiest Way to Join a Video Call: Bandyer provides a web-based video communication solution that is compatible with all browsers. Users can easily create links for attendees from a dedicated virtual room and instantly join the direct video call.

WEB SDK / WIDGET: From Chat to Video in just a Click!: Bandyer's widget can be seamlessly integrated with corporate websites or CRMs, enabling customers to engage directly through video calls. The widget can be customized with the company's name and logo, ensuring a consistent video experience aligned with the brand identity.

MOBILE SDK: In-App Calling - Video SDK for Audio and Video Calls Within Mobile Applications: Bandyer's mobile SDK works across iOS and Android platforms, allowing users to incorporate in-app audio and video calls. The in-app calling experience can be easily customized with the company's name, agent name, and logo.

SMART GLASS SDK: Hands-free Communication with Smart Glasses: Bandyer's integration with various smart glasses provides an immersive experience for clients and expert assistance for on-field operators. Users can share their perspective hands-free, allowing real-time viewing from the viewer's perspective.

Collaborative Features: Bandyer's programmable video chat API offers a range of collaborative features, including a whiteboard, live pointer, in-call snapshot, recording, file sharing, screensharing, in-call chat, and virtual backgrounds.