Beesion POS Portal 360

The Beesion POS Portal 360 is a mobile and desktop software portal designed to streamline the sales, service, and order fulfillment processes for telecom retailers and telecommunications providers. According to the vendor, this solution offers a comprehensive 360-degree customer view, empowering customer service representatives, sales representatives, and store managers to deliver personalized service and enhance the purchase experience. It is aimed at professionals in the telecom industry and is said to enable quick and seamless sales transactions, reduce wait times, and support omnichannel processes.

Key Features

Mobile POS Software with a 360° Customer View: According to the vendor, the solution provides a panoramic, 360-degree view of each subscriber, enabling telecom reps to provide personalized service and enhance the purchase experience.

Reduce Wait Times: The vendor claims that the solution includes a Store Greeter application to set up an automated line queue and provides appointment-setting capabilities for more efficient customer service.

Provide More Personalized Service: According to the vendor, the solution enables reps to make better product and service suggestions and see cross-sell and up-sell opportunities established by business rules.

Reduce Order-to-Cash Cycle Time: The vendor states that the solution integrates with Beesion's Order Management application for streamlined sales order processing, fulfillment, and control.

Decrease Time to Serve: According to the vendor, the solution enables a quick and seamless sales process, eliminating the need to consult multiple systems. It includes features such as browsing offers, checking credit, finding inventory, identifying financing terms, processing orders, accepting payments, and removing from inventory.

Increase Convenience: The vendor claims that the solution supports omnichannel processes, including online purchase with pick-up at a store and in-store purchase with home delivery. It is also mentioned that the solution can support robotic greeters for customer interaction and assistance.

Enable New Customer Experiences: According to the vendor, the solution allows for easy adaptation of new processes to better serve customers and supports IoT and 5G innovations.

POS Portal 360° Applications: The vendor states that the solution utilizes multiple applications responsible for different aspects of the customer experience, including sales, care, finance, product and marketing, and operations.

Quick to Deploy and Expand: According to the vendor, the solution can seamlessly sit on top of existing systems without downtime or disruption of services. It can connect to any legacy system and all Beesion applications, following TM Forum guidelines for successful business transformation.

Beesion's Low-Code Software: The vendor claims that the solution allows for easy modification and configuration through Low-Code Development. They mention that graphical editors and tools facilitate application changes.