Billfire

VALET by Billfire is an A/R automation solution designed to streamline the invoice-to-cash process. This software aims to cater to the needs of credit professionals, accounts receivable teams, finance departments, and small to medium-sized businesses. According to the vendor, VALET is used across various industries, including construction, agriculture, auto parts, electrical components, HVAC, plumbing supply, and more.

Key Features

Click2Pay: According to the vendor, Click2Pay allows users to receive, review, and pay invoices anytime, anywhere. It provides an instant payment reminder sent via email or text, along with easy access to invoice details. The vendor claims that it also eliminates "promise to pays" by allowing customers to schedule locked-in payments for future dates.

Broadcast: The vendor states that Broadcast enables users to send bulk Click2Pays to multiple customers in just one click. It allows targeting specific customers based on criteria like amount due, days late, or days since last contact. Customers can pay directly from Click2Pays, saving time by automating the sending of payment requests.

Campaign: According to the vendor, Campaign automates collection efforts by setting up events on a timeline. It sends repeatable campaigns of Click2Pays before, on, or after invoice due dates. The vendor claims that users can customize the schedule for each customer and send campaigns to multiple contacts through email or text.

Statements: The vendor states that Statements provide customers with a complete, real-time picture of their account. It allows customers to make payments in just a few clicks and sets up the delivery schedule one time for automated distribution. Statements can be sent to multiple contacts at each customer through email or text.

AutoPay Plus: According to the vendor, AutoPay Plus automates the payment process by allowing customers to sign up anytime, from anywhere. Users can exclude invoices from automatic payments to manage disputes and ensure payments are always on time by automatically paying invoices on their due dates. The vendor claims that customers receive alerts three days before the payment date.

Payment Plans: The vendor claims that Payment Plans eliminate manual work by automating the administration of payment plans. Users can set up the start date, payment amount, frequency, and schedule. Payments are automatically deducted via ACH or credit card without customer interaction, and automated reminders are sent before each payment.

Interactive Resolution Center: According to the vendor, the Interactive Resolution Center provides a centralized platform to manage and address invoice issues. It displays a complete history of all dispute communications and allows customers to submit disputes and short pays directly from Click2Pays. Users receive instant alerts when short pays or disputes are created.

Flexible Payment Methods: The vendor states that VALET accepts ACH, debit card, and credit card payments, providing customers with multiple payment options. Customers can store multiple payment methods and use different ones each time, enhancing convenience and flexibility.

No-Fee Credit Card Payments: According to the vendor, VALET offers fee-free credit card payments through integration with Plastiq. It allows customers to pay the transaction fees, reducing the impact on vendor margins. The vendor claims that this integration facilitates faster money transfer to vendor accounts and enhances the payment options available to customers.

Invoice Journey: The vendor claims that Invoice Journey tracks the history of each invoice from creation to payment. It provides a complete audit trail of invoice activities, helping vendors identify bottlenecks and improve the invoice-to-cash process. The vendor states that it enhances visibility and transparency into invoice status.