Bizzjoiner

Bizzjoiner, developed by Bizzjoiner AB, is a customer portal that aims to enhance customer experience, improve operational efficiency, and drive profitability for businesses. According to the vendor, Bizzjoiner is designed to cater to companies of all sizes, from small enterprises to large corporations, and is used across various industries, including IT consultants, professional services, manufacturing, retail, and financial services. The platform provides a comprehensive set of features for communication, information sharing, and collaboration, allowing companies to establish stronger relationships with their customers and streamline their business processes.

Key Features

Customer Portal as a Service: According to the vendor, Bizzjoiner offers a customer portal as a service, enabling companies to provide their customers with access to a dedicated portal for information and services. This portal is available 24/7, allowing customers to conveniently access the resources they need at any time.

Improved Customer Experience: The vendor claims that Bizzjoiner enhances the customer experience by extending businesses' operations and making them always accessible to customers. Through self-service options and a sense of control, customers can easily interact with businesses, which is expected to lead to stronger relationships and increased satisfaction.

Increased Efficiency: According to the vendor, Bizzjoiner aims to streamline the entire business flow, providing self-service options and access to relevant information to reduce the workload for internal support staff and increase availability for customers. This is said to give companies a competitive edge.

Integration with Business Solutions: The vendor states that Bizzjoiner can seamlessly integrate with existing business solutions, such as ERP or CRM systems. This integration allows for real-time information updates from internal systems to the customer portal, enabling customers to have access to the latest data without manual updates. Additionally, customers can update their information and place orders directly through the customer portal.

Customization Possibilities: Bizzjoiner offers customization options to tailor the customer portal to each company's unique business processes. According to the vendor, companies can add custom functionality, such as new forms or integration with other systems, to meet specific needs. Templates and standardized applications are available to facilitate the customization process.

Secure Access and Authorization: The vendor claims that Bizzjoiner provides personal logins and an effective authorization system, ensuring secure access to authorized information for each customer. This security framework is designed to protect sensitive data and restrict access to authorized information only.

Efficient Communication and Collaboration: According to the vendor, Bizzjoiner simplifies communication, information sharing, and collaboration between companies and their customers. The customer portal provides a centralized platform for efficient exchange of messages, files, and updates, fostering seamless collaboration and reducing communication gaps.

Self-Service Options: Bizzjoiner aims to empower customers by offering self-service options. Customers can access relevant information, make updates to their profiles, place or confirm orders, and register new contact persons, reducing the need for manual intervention from company representatives.

Real-Time Information Updates: According to the vendor, Bizzjoiner ensures that customers have access to the most up-to-date information. Real-time updates from internal systems to the customer portal eliminate the need for manual updates, providing customers with accurate and timely information.

Cross-Platform Accessibility: Bizzjoiner is designed to be accessible across various platforms, including desktop, mobile, and tablet devices. This allows customers to access the customer portal using their preferred device, providing flexibility and convenience.