Blackhawk

Blackhawk is a solution that aims to connect various aspects of businesses, including vehicles, assets, team members, and customers, into a single digital view. According to the vendor, this platform is designed to optimize management and enhance performance for businesses of all sizes, ranging from small enterprises to large corporations. It is utilized by professions and industries such as agriculture, aviation, dealerships, construction, and finance & lending.

Connected Operations: According to the vendor, Blackhawk allows businesses to connect vehicles, assets, team members, and customers into a single digital view, which can potentially optimize management and improve performance.

Safety: The vendor claims that Blackhawk enables the monitoring of worker behavior and identification of unsafe practices, with the provision of alerts for accidents such as roll-overs and high-speed impacts, potentially contributing to a safer work environment.

Asset Management: Blackhawk is said to provide businesses with the ability to easily locate and monitor all assets, including vehicles, machinery, tools, and equipment, in one system. The vendor states that the Blackhawk mobile app empowers team members to efficiently locate assets, receive real-time updates, and conduct safety checklists and inspections.

Maintenance: According to the vendor, Blackhawk allows businesses to capture photos during maintenance activities, which can help in identifying hazards or problems, potentially leading to effective maintenance and minimized downtime.

Utilization: The vendor claims that Blackhawk provides insights into machine activity through detailed GPS plots and comprehensive reporting, which can potentially help measure utilization. Additionally, businesses can set geofences to enforce safety speed zones or generate detailed reports for specific fields or zones, as per the vendor's claims.

Security: Blackhawk is said to offer asset tracking, alerts for night-time activity indicating possible theft, and the ability to remotely immobilize equipment when necessary, potentially enhancing asset security.

Client Visibility: According to the vendor, Blackhawk enables businesses to track project activity, provide clear reporting as evidence of services, and settle payment disputes instantly, potentially improving client visibility and satisfaction.

IoT Machine Monitoring: Blackhawk allows businesses to connect assets and provide high-value utilization and asset status information to customers, as per the vendor's claims. Additionally, it helps maintain a constantly updated planned maintenance database for proactive servicing.

Reminders for Planned Maintenance: The vendor states that Blackhawk enables businesses to send scheduled SMS service reminders to customers' smartphones, potentially ensuring machine uptime, attracting more parts and service business, and enhancing customer satisfaction.

Unplanned Maintenance Reporting: Blackhawk allows businesses to tag assets with QR codes for easy reporting of breakdown issues, including location data and photos, streamlining the maintenance reporting process, according to the vendor.