Overview
What is BuildPro?
BuildPro is Hyphen Solutions' electronic Warranty Management software, presented as a comprehensive solution for managing homeowner warranty requests. As part of the company's home building software suite, Warranty Management offers viewing, tracking, and scheduling. Users can keep track of the…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is BuildPro?
Warranty Management Functions & Capabilities
Document Management & Alerts
Digital document management to view home warranty documents, blueprints or any other digitized document relevant to the repair. Utilizes real-time alerts that correspond to customized alert conditions and settings.
Communications
Real-time interaction eliminates the downtime typically spent waiting for actions and responses when communicating with homeowners, trades, and suppliers. All communication is logged and tracked, creating a thorough audit trail at all times.
Ticketing & Reporting
Digitally schedule appointments, track work order progress, generate work orders with trades and suppliers and schedule inspections with homeowners. Using digital reports and statistics, users can make more informed decisions based on facts, not hunches. The standard EPO process can be used to create purchase orders in the field.
Work Order Aging
Track work orders in 30, 60 or 90 day increments. Click on each category to view work order details and have all the facts right at the user's fingertips to take decisive action.
BuildPro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
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Reviews
Community Insights
- Business Problems Solved
BuildPro is a valuable asset for businesses in the supplier industry, providing a reliable solution for project management and communication. Users have praised the software for its professionalism in development and customer service, making it a trusted choice for their business needs. The SWIM function has been instrumental in tracking everything and facilitating overall project management. BuildPro has significantly reduced build times and improved communication between vendors and supervisors, leading to increased efficiency. For businesses that handle a smaller number of homes per year, especially around 200 or fewer, BuildPro has been particularly well-suited, allowing them to leverage their database to tie bonuses to milestones and streamline accounts payable processes. Additionally, the software has eliminated paper and pen processes, improving scheduling efficiency and reducing reliance on physical documents. The Warranty Module in BuildPro has been utilized to enhance customer service in the homebuilding industry. Overall, BuildPro is liked by users as it helps with tracking and scheduling tasks, despite some usability issues such as difficulty submitting inspection reports and schedule changes not being immediately acknowledged. However, users have appreciated the helpfulness of Hyphen Solutions in providing training and support.