buyback.ai

buyback.ai is a suite of trade-in products offered by Reusely that aims to streamline online and retail trade-in lead generation and operations. According to the vendor, buyback.ai caters to a wide range of professions and industries such as repair shops, buyback websites, eCommerce companies, platforms, and resellers.

Key Features

Pricing Engine: According to the vendor, the Pricing Engine enables seamless synchronization of trade-in prices with a chosen source and real-time adjustment of pricing strategies. The intuitive price manager allows for manual updates or the creation of pricing formulas. Prices can be instantly updated in the dynamic data-stream CSV and data-feed API for real-time trade-in ads.

Widget: The vendor claims that the Widget presents customers with an interactive buyback widget that provides real-time trade-in offers. It can withhold trade-in offers until customers provide basic information to enhance lead capture. The Widget offers effortless customization of colors, buttons, and branding, ensuring a consistent user experience. Additionally, custom-built landing pages can be created to direct web visitors for improved outcomes. Partner-branded trade-in programs can also deploy additional widgets with different configurations.

Payouts: The vendor states that buyback.ai offers a wide range of flexible payout options to attract a diverse audience of trade-in customers. Specific payout methods can be incentivized or fees can be applied for using certain payout methods. Payouts can be customized based on geographical location, retail locations, or charity events. The system supports prompt payout of thousands of trade-ins using options like gift cards, ACH, and more. The vendor also mentions that instant payouts will be available soon with options like gift cards, ACH, pre-paid debit cards, Venmo, and more through Reusely Payouts.

Customer Portal: According to the vendor, buyback.ai includes a customer portal that promotes transparency by issuing updated offers and showcasing product discrepancies. Customers can view, modify, cancel, and alter payout methods within the portal. The customer-friendly widget, API, and point-of-sale systems can be seamlessly integrated with the customer portal.

Revenue Recovery: The vendor claims that buyback.ai can automatically send targeted emails to customers who initiated but did not complete the trade-in process. Targeted emails can also be sent to retail customers who started an in-store trade-in but did not follow through, as well as mail-in customers who created a trade-in but did not ship their device. The vendor also mentions that fully integrated SMS notifications for lost trade-in revenue recovery will be available soon.

Catalog: According to the vendor, buyback.ai offers a comprehensive database of over 80,000 trade-in products. This allows for the activation or deactivation of products in real-time. The vendor states that the system provides accurate, trade-in-specific data to enhance clarity and boost conversion rates. Automatic updates on new product releases ensure users stay informed about market trends.

Reverse Logistics: The vendor claims that buyback.ai allows customers to download pre-paid mail-in return shipping labels after creating a trade-in. Users can create rules to route specific products to warehouses or use specific shipping providers. The system supports actual return labels and only charges when the label is used. It can also seamlessly integrate with 130+ shipping providers worldwide.

Selling Types: According to the vendor, buyback.ai supports fully automated mail-in trade-ins and enables the generation of retail trade-in leads online, with the trade-in completed in-store. The vendor also mentions that the ability to schedule a collection for trade-ins will be available soon.

Inventory: The vendor states that buyback.ai offers a simple serialized inventory solution to track all completed trade-ins. Inventory can be automatically transferred to preferred eCommerce listing managers or point-of-sale software.

Invoicing: According to the vendor, buyback.ai allows for efficient invoicing by attaching SKUs in bulk from spreadsheets or scanning each product.

Data Feed: The vendor claims that buyback.ai provides a data-feed API to access real-time product information, trade-in pricing, and deep links to the trade-in widget. Users can also download or share a CSV data feed for legacy systems. Each product feed includes a deep link to directly send users to the product's landing page.