Call2Dial

Call2Dial is an enterprise IP PBX software designed for unified communication. It is specifically tailored for small to large-sized businesses, making it a solution for call centers, customer service departments, sales teams, telemarketing companies, and IT and technology firms. According to the vendor, Call2Dial offers a range of features that can provide a reliable and efficient communication platform for various professions and industries.

Key Features

Customization at Ease: Call2Dial is said to offer easy installation and management on premise on Windows or Linux cloud, allowing businesses to customize the software according to their specific needs.

Unbounded Attributes: Call2Dial is described as packed with standard features and a continuously growing list of features, which can turn any computer into a communication server, providing flexibility and scalability for businesses.

Cutting Costs with Least Cost Routing (LCR): According to the vendor, Call2Dial can route calls to the provider with the least cost, potentially helping businesses reduce expenses on telecommunication services and providing cost-effective communication solutions.

Multi-Tenant Feature for Brand Value Amplification: Call2Dial is claimed to allow managing customers locally and globally, enhancing brand value by providing personalized services to different tenants, and supporting multi-lingual communication.

Busy Lamp Field (BLF) Function Keys: According to the vendor, Call2Dial can configure IP phones to check the availability of extensions, indicating whether an extension is busy or free to talk, enabling efficient call handling and management.

Automatic Invoicing: Call2Dial is said to send invoices via email and software, supporting both prepaid and postpaid billing, and providing convenient payment options, potentially streamlining the invoicing process for businesses.

Integrated PayPal Payment Gateway: According to the vendor, Call2Dial enables quick and secure payment of invoices, offering a seamless payment experience, and supporting efficient financial transactions.

Remote Phone Provisioning: Call2Dial is claimed to allow centralized and remote phone management, eliminating the need for logging in every time, and streamlining phone configuration and updates.

Reseller Module for Business Expansion: According to the vendor, Call2Dial empowers resellers to reach their customers effectively, expands the business horizon through reseller partnerships, and provides a platform for resellers to offer communication services.

WebRTC Webphone for Unified Communication: According to the vendor, Call2Dial can sync phone, audio, video, chat, and more, working smoothly with Chrome and Firefox browsers, potentially enhancing the communication experience and collaboration.