Overview
What is CallMyDoc?
CallMyDoc, developed by Sphinx Medical Technologies, is a system designed to replace traditional answering services and voicemail for doctors and medical practices. According to the vendor, CallMyDoc provides doctors with a user-friendly interface to efficiently manage patient calls. It includes features...
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Product Details
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- Tech Details
What is CallMyDoc?
CallMyDoc, developed by Sphinx Medical Technologies, is a system designed to replace traditional answering services and voicemail for doctors and medical practices. According to the vendor, CallMyDoc provides doctors with a user-friendly interface to efficiently manage patient calls. It includes features such as displaying incoming calls with patient photos for identification and allowing doctors to screen calls by viewing patient demographics and messages. The app also offers a summary of the patient's recent visits and a patient chart summary with detailed information. Doctors can use the app to call patients back, handle refills, and schedule appointments. All interactions and tasks are documented for staff review.
The CallMyDoc Dashboard, according to the vendor, provides a comprehensive view of automated patient communications. Users can quickly view call types and track who worked on specific calls and when. A detailed log is kept for each call, which can be archived or put back on the patient's chart. The dashboard supports different phone numbers to create different caller and patient workflows. It also includes the ability to remind or self-schedule patients for various reminders.
The CallMyDoc E-Book, as claimed by the vendor, offers insights into practice call management. It provides information and statistics on key performance indicators, aiming to demonstrate how call management workflows can be streamlined and handled more efficiently. The E-Book focuses on the benefits of using CallMyDoc for after-hours and daytime call handling.
CallMyDoc Features
- Supported: Appointment Scheduling
- Supported: Messaging
- Supported: Mobile Access
- Supported: Patient Portal
- Supported: Patient Records Management
CallMyDoc Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based |