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Users of CanTicket have found the software to be highly effective in managing multiple projects across teams. The ability to document …
Overview
What is CanTicket?
CanTicket is a comprehensive project management and operations software designed specifically for agencies. It caters to small and growing agencies of any size, including marketing agencies, graphic design agencies, web development agencies, advertising agencies, creative agencies, graphic designers,...
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Product Details
- About
- Tech Details
What is CanTicket?
CanTicket is a comprehensive project management and operations software designed specifically for agencies. It caters to small and growing agencies of any size, including marketing agencies, graphic design agencies, web development agencies, advertising agencies, creative agencies, graphic designers, web developers, copywriters, and virtual assistants.
Key Features
Lightning Fast Invoicing: According to the vendor, CanTicket allows users to generate professional invoices quickly, potentially reducing the time by up to 10 times compared to traditional methods. It also provides the ability to attach invoices to job cards for easy reference.
Boost Collaboration: CanTicket offers a collaborative workspace that facilitates communication and task delegation, aiming to enhance efficiency and achieve better results through effective team collaboration.
Gain Valuable Insights: The vendor claims that CanTicket provides comprehensive reporting capabilities, enabling users to analyze client data, project performance, expenses, and team productivity. This feature aims to provide valuable insights to drive agency growth.
User-Friendly and Cost-Effective: CanTicket is designed with simplicity in mind and is positioned as an affordable solution for agencies. The vendor states that it offers a powerful platform without requiring advanced technical expertise.
Save Time and Effort: CanTicket aims to automate repetitive tasks and streamline workflows, potentially eliminating the need for manual data entry with its checklists feature. This can free up more time for agencies to focus on business growth and serving clients.
Client Request Portal: According to the vendor, CanTicket empowers clients to make requests directly, reducing scattered communication and minimizing the chances of missed deadlines. This feature promotes transparency and reduces the need for follow-ups.
Effortlessly Track Time: CanTicket includes a native time tracking feature with an automatic stopwatch timer and a visual timeline, allowing accurate recording of time spent on tasks. The vendor claims that users can also add extra or hidden time to ensure comprehensive work tracking.
Manage Expenses: CanTicket enables users to capture and track project expenses, aiming to provide accurate costing and financial analysis. This feature helps agencies maintain control over costs and improve budget management.
Business Reporting: CanTicket offers instant report generation on clients, staff, and departments, providing insights into project status, tasks, and deadlines. This feature aims to optimize resource utilization and enhance overall productivity.
Client CRM and Notes System: CanTicket provides a centralized location for managing client information and notes. Users can track client interactions, project history, and performance metrics, aiming to identify top-performing clients and areas for improvement.
CanTicket Features
- Supported: Billing & Invoicing
- Supported: Activity Tracking
- Supported: Expense Tracking
- Supported: Project Tracking
- Supported: Time Tracking
- Supported: Time Tracking by Client
- Supported: Time Tracking by Project
CanTicket Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of CanTicket have found the software to be highly effective in managing multiple projects across teams. The ability to document updates and comments within tasks has greatly enhanced collaboration and communication. With its user-friendly interface and ease of use, users are able to navigate and understand the software with ease. Although some users have expressed a desire for a quick view function of tasks, this is not seen as a major issue. CanTicket offers great features for time and expense tracking, allowing users to easily track and report on project progress and costs. This has significantly improved business operations, particularly in the area of time management. One common challenge mentioned by users is the inability to quickly assess the status of tasks and the current assignee. Overall, CanTicket provides a seamless experience for moving projects forward, facilitating smooth project workflows and helping agencies manage projects and clients more efficiently and effectively.
Time tracking feature: Many users have found the time tracking feature in CanTicket to be highly useful. It allows them to easily keep track of their time spent on each client and effectively allocate resources.
Intuitive and user-friendly interface: Users appreciate the intuitive and easy-to-use nature of CanTicket's interface. They find it user-friendly, suitable for their needs, and mention the clear layout and visually appealing design.
Seamless transition from other software: Several users have successfully transitioned their companies from other project management tools to CanTicket without any issues. This indicates that the software is adaptable and user-friendly, making the switch hassle-free for businesses.
Lack of Task Visibility: Some users have expressed difficulty in determining who is currently working on a task when it is assigned to multiple people in the dashboard. This limitation hampers their ability to track progress and allocate resources efficiently.
Limited Project Overview: Several reviewers have suggested the inclusion of a feature that provides an overview of all projects with a breakdown of their status, accessible without repeatedly applying filters. This would enable users to have a more comprehensive understanding of project statuses and prioritize their work effectively.
Absence of Kanban Board: A number of users have mentioned the desire for a kanban board as it would give them a more global snapshot of where every project stands at any given time. They believe that having this visual representation would enhance their ability to manage tasks and ensure smooth workflow across projects.