CaptainAMZ

CaptainAMZ is an Amazon review and feedback tool designed to assist medium and large size Amazon sellers in improving their online reputation. According to the vendor, this software is suitable for e-commerce sellers, Amazon sellers, online retailers, product manufacturers, and brand owners. With a range of features and advanced capabilities, CaptainAMZ aims to help businesses enhance customer feedback and increase product reviews on the Amazon platform.

Key Features

Auto Request Review: According to the vendor, CaptainAMZ automates the process of requesting reviews in each Amazon Manage Order page, potentially increasing the chances of obtaining more reviews by sending review requests to eligible orders.

3X More Product Reviews: The vendor claims that CaptainAMZ periodically checks for orders that are not yet eligible for review requests, ensuring that no review request opportunity is overlooked. Users are said to have the potential to receive up to 3X more reviews compared to other review request tools.

Track All Product Reviews: CaptainAMZ allows users to track and view all product reviews, including the newest ones. According to the vendor, users can sort the reviews and search by product title or ASIN.

Works with all Amazon Marketplaces: The vendor states that CaptainAMZ is compatible with all Amazon marketplaces worldwide, including US, Canada, Mexico, UK, Germany, Italy, France, Spain, Turkey, Japan, India, China, and Australia.

Advanced Settings & Reports: According to the vendor, users have the ability to select specific ASINs for review requests, rather than requesting reviews for all products. CaptainAMZ also offers the option to request reviews only from customers who have given positive feedback. Additionally, the software provides advanced reports and an activity log to track review requesting activities and all existing and new product reviews.

Hijacker & Buy Box Status Tracker: CaptainAMZ tracks listings for any hijackers and sends alerts to users. Users can also monitor the Buy Box status for each listing and receive alerts if they lose the Buy Box. The vendor claims that the software enables users to search and filter all listings for hijacker and Buy Box status across all marketplaces.

Auto Responder: According to the vendor, CaptainAMZ automatically responds to customer messages in a timely manner, potentially improving the customer response time on Amazon. Users can view the auto-responded messages and reply to them when available.

Refund Calculator: CaptainAMZ includes a refund calculator that aims to simplify the process of obtaining reimbursement for lost or damaged inventory. According to the vendor, the software automates the calculation of the reimbursement amount owed by Amazon and provides an easy way to track and claim reimbursement for lost or damaged items.