Skip to main content
TrustRadius
Captivate Chat

Captivate Chat

Overview

What is Captivate Chat?

Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack.The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app,…

Read more
Recent Reviews
TrustRadius

Leaving a review helps other professionals like you evaluate Live Chat Software

Be the first one in your network to review Captivate Chat, and make your voice heard!

Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.captivatechat.com/#pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $69 per month Unlimited users or agents
Return to navigation

Product Details

What is Captivate Chat?

Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack.

The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app, prioritise and assign chats, and track performance all natively in MS Teams or Slack. Compatible with GPT, Watson, and Amazon Lex bots, the app provides multi-language support for businesses of all sizes.

Captivate Chat Features

  • Supported: Communicate with customers directly from Teams or Slack
  • Supported: Compatible with any bot, including GPT and Watson
  • Supported: Offers a clear view of all customer conversations from any channel in one place
  • Supported: Reporting to track performance
  • Supported: Multi language support for global reach
  • Supported: Native integration with Teams or Slack, no chat folder chaos
  • Supported: Advanced workflow management to ensure chats are not missed

Captivate Chat Competitors

Captivate Chat Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews

Sorry, no reviews are available for this product yet

Return to navigation