Car Wars

Car Wars Cloud Phone System is a phone system solution designed specifically for automotive dealerships. According to the vendor, it offers a range of features and integrations tailored to meet the communication needs of automotive professionals, including General Managers, New Sales Managers, Internet Managers, BDC Managers, and Service Managers/Service Directors. This cloud-based phone system is suitable for dealerships of all sizes, providing them with tools to effectively manage and optimize their phone communications.

Key Features

Find Me/Follow Me: According to the vendor, this feature allows users to easily redirect incoming calls to multiple devices, ensuring important calls are not missed even when away from the desk.

Cloud-Based Phone System: The vendor states that the phone system is hosted in the cloud, eliminating the need for on-premises equipment and providing scalability and flexibility for businesses with multiple locations or remote employees.

Live Call Monitoring & Dashboard Reporting: According to the vendor, this feature enables managers to listen in on calls in real-time for training and quality assurance purposes. The system also provides comprehensive dashboard reporting for valuable insights into call metrics and performance.

Real-Time Number Provisioning: The vendor claims that businesses can quickly add new phone numbers as needed without additional hardware or waiting for service provider activation.

Cloud-Hosted Extensions: According to the vendor, users can have unique extension numbers for easy internal communication, call transfers, and forwarding.

Softphone Support: The vendor states that the system provides support for softphones, allowing users to make and receive calls using software applications, eliminating the need for physical phones and providing flexibility and mobility.

Administrative Web Portal: According to the vendor, the system offers an administrative web portal for easy management and configuration, including user management, routing changes, and other administrative functions.

Advanced Call Queuing & Call Routing: The vendor claims that businesses can set up customized call queues and intelligent call routing based on specific needs and predefined rules.

Intercom: According to the vendor, this feature allows users to make internal calls within the organization without additional devices or applications, promoting collaboration and improving communication efficiency.

Holiday & Time Condition Call Routing: The vendor states that businesses can automatically route calls differently during holidays or specific time periods, ensuring a seamless customer experience based on time of day or year.