Care Connect

Care Connect is an HR software specifically designed for home care agencies and caregivers. According to the vendor, this solution aims to improve efficiency in day-to-day work management for agencies and caregivers. The software is intended for use by home care agencies of all sizes and is utilized by professionals in the home care industry.

Key Features

Applicant Tracking & Onboarding: According to the vendor, this feature streamlines the caregiver application and hiring process for home care agencies, with the goal of attracting quality talent and expediting the hiring process.

Smart Shift Matching & Booking: The vendor claims that this feature empowers caregivers to quickly receive and request available shift invitations, giving them control over preferences such as distance, skills, and working conditions. The software utilizes AI-powered algorithms to ensure optimal matching for better patient outcomes, and agencies can reportedly book shifts faster.

HR Compliance and Management: The software provides caregivers with real-time visibility of their medicals, training, and HR compliance items, according to the vendor. It proactively reminds caregivers to complete incomplete or expiring compliance items, automates eligibility and medical verification, and offers self-service features through the Caregiver App.

Training & Event Scheduling: Caregivers can reportedly take agency and annual required training courses conveniently on any device, at any time. The software allows agencies to assign relevant courses, track training progress, and offers asynchronous, synchronous, and virtual lead training options to ensure compliance, according to the vendor.

Open API Integration: The software features open API's that allow seamless integration with existing tools that do not communicate with each other, according to the vendor. This integration aims to complement and optimize the agency's current infrastructure without the need for a complete overhaul, reducing disjointed systems and minimizing document handling.

Mobile App for Caregivers: The vendor states that this feature provides caregivers with a user-friendly mobile app to manage their day-to-day work needs. Caregivers can access and respond to shift opportunities, manage compliance items, access eLearning courses, and get early access to earned funds. The app also simplifies communication by providing reminders, directions, and notifications.