Carefeed

Carefeed is a digital communication platform designed to provide seamless communication and engagement with residents, families, and staff in senior care communities. According to the vendor, this solution is suitable for various types of senior care facilities, including Skilled Nursing, Assisted Living, Memory Care, Rehab, and CCRC. Carefeed caters to professionals in the Skilled Nursing, Assisted Living, Memory Care, Rehab, and CCRC industries, offering them a comprehensive communication tool to potentially enhance their operations.

Key Features

According to the vendor, Carefeed provides a central place for seamless communication and engagement with residents, families, and staff in senior care communities. Users can broadcast texts, emails, and voicemails to the entire care community, potentially saving time for the entire team. Templates are available for all types of communications, potentially streamlining workflows and making staff's lives easier. The vendor also claims that messages can be automatically uploaded to the resident chart in the Electronic Health Record (EHR).

Carefeed digitizes and automates processes like paper admission agreements, welcome packets, and safety announcements, according to the vendor. It can distribute these documents seamlessly via text, email, voice, or video. The platform enables residents and families to have an interactive experience through texts, emails, videos, and links. The vendor states that Carefeed is designed to be easy to use, providing a tech solution without complications or hassles.

The vendor claims that Carefeed offers instant translation of texts and emails into 109 languages, ensuring effective communication with residents and families who may have language barriers. This feature aims to bridge the communication gap and provide a more inclusive experience for all users.

Carefeed is a cloud-based platform that, according to the vendor, ensures secure and HIPAA-compliant communication. The vendor prioritizes the privacy and confidentiality of resident and staff information. The platform aims to provide a safe and protected environment for sharing sensitive data.

According to the vendor, Carefeed's family portal empowers family members and caregivers to stay informed about the well-being of their loved ones in senior care communities. It aims to foster family involvement and connection through dynamic distribution of communication. The platform enables efficient communication between residents, families, and the community, potentially making all parties feel like one in the care process.

The vendor claims that Carefeed helps improve employee communication and engagement within senior care organizations. It aims to ensure that employees are well-informed about what is going on and how to respond, potentially making them effective brand ambassadors. The platform facilitates communication between employees and other stakeholders, aiming to build trust and credibility. According to the vendor, by keeping employees informed, Carefeed helps organizations establish a consistent pattern of proactive and effective communication.