Carefriend

Carefriend is an Electronic Client Dossier (ECD) developed by Qurentis Software. It is designed to meet the needs of various healthcare organizations, including disability care, mental health care, youth care, and elderly care. Carefriend caters to organizations of all sizes, from small to large, making it suitable for care enterprises with varying numbers of employees. According to the vendor, Carefriend offers an integrated client portal that allows healthcare organizations to securely provide clients with access to personal information, care plans, and communication tools. Clients can conveniently access the portal from any internet-connected device, empowering them to actively participate in their care.

Integrated Client Portal: Carefriend provides a fully integrated client portal, enabling healthcare organizations to securely grant clients access to their personal information, care plans, and communication tools. The portal is accessible from any internet-connected device, allowing clients to actively engage in their care.

Web-Based Accessibility: Carefriend is a web-based platform accessible from any device with an internet connection. Users can conveniently access the system from desktop computers, laptops, tablets, or smartphones, providing flexibility and convenience in managing client information and workflows.

Efficient Navigation: Carefriend features a user-friendly interface designed for efficient navigation. The platform's intuitive design and streamlined workflows minimize the number of clicks required to access desired features and information, saving time and enhancing productivity.

Customizable Templates: Carefriend offers a range of standard templates tailored to different healthcare organizations. These templates provide pre-configured structures and workflows that align with specific needs and requirements, facilitating quick start-up and customization.

Adherence to Security Standards: Carefriend adheres to relevant information security and data protection standards, including NEN 7510 and ISO 27001. The vendor has certified Carefriend according to these standards, ensuring the highest level of security for client data.

KIWA Certification: Carefriend is a KIWA-certified Electronic Client Dossier (ECD), meeting the standards and requirements set by KIWA. This certification attests to Carefriend's compliance with legal and quality criteria for electronic client dossiers.

Seamless Claim Submission: Carefriend integrates with Collabris, simplifying the submission of claims for care services provided. This integration automates administrative tasks associated with billing and reimbursement, reducing manual effort and ensuring accurate and timely claims submission.

Simultaneous Work on Multiple Dossiers: Carefriend allows users to work on multiple client dossiers simultaneously, enhancing productivity and efficiency. Care professionals can easily switch between different client records without the need to repeatedly log in and out, enabling seamless care provision to multiple clients.

Free Support: Carefriend offers free support to users, providing assistance and guidance when needed. The support team promptly responds to user inquiries, addressing any issues or questions that may arise during platform use.