Cargas Energy

Cargas Energy is a software solution offered by Cargas, Inc. that aims to assist fuel delivery companies, HVAC service providers, and propane and heating oil businesses in streamlining their operations and enhancing customer service. According to the vendor, Cargas Energy provides modules for fuel delivery, customer service, HVAC service, cylinder exchange, wholesale fuel delivery, point of sale, reporting tools, and payment processing. The product is targeted towards small to medium-sized businesses in the energy industry.

Key Features

Fuel Delivery: According to the vendor, Cargas Energy offers features to optimize fuel delivery operations by predicting customer needs, optimizing routes, and maintaining margins. It enables wireless dispatching and real-time communication with drivers in the field, while automating billing and tracking of completed delivery transactions.

Customer Service: The vendor claims that Cargas Energy allows businesses to enhance customer care and personalize interactions by providing access to comprehensive customer information, including account balance and transaction history. It also offers easy steps for account updates and changes, while capturing customer information for future personalized communications.

HVAC Service: Cargas Energy provides features to streamline HVAC service operations, according to the vendor. It allows businesses to manage complex work orders, track service parts, and simplify billing processes. The software enables the creation of customizable task templates to speed up work order creation and efficiently assign technicians to jobs based on qualifications and availability. Additionally, it allows businesses to capture equipment details, past work orders, and service contracts.

Cylinder Exchange: The vendor claims that Cargas Energy offers features to ensure timely cylinder cage filling and efficient management of exchange schedules. It predicts customers' inventory needs, optimizes exchange schedules, and tracks turnover rate, average drop, and delivery history to maximize efficiency. The software also automatically adjusts inventory levels based on fills, loads, and unloads.

Wholesale Fuel Delivery: Cargas Energy provides features to effectively manage vendors, carriers, pricing, and customer locations for wholesale fuel delivery, according to the vendor. It allows businesses to calculate final prices for customers based on set margins, simultaneously create vendor BOL and customer invoices, and have visibility into all possible delivery options for each customer.

Point of Sale: The vendor states that Cargas Energy offers a mobile application for retail storefronts to efficiently process propane sales. It automatically calculates taxes, accepts multiple forms of payment, and provides the option to print or email receipts. The software also allows businesses to link customer accounts to settle balances and apply payment methods.

Advanced Reporting & Dashboards: Cargas Energy offers features to build customizable reports with multiple data categories and Excel-like formulas, according to the vendor. It allows businesses to visualize data through charts and graphs for easy understanding and use interactive filters to slice and dice information. The software also enables businesses to schedule reports to be emailed on a regular basis for efficient data analysis.