CartUp AI

CartUp AI, developed by CartUp AI, Inc., is an AI-powered personal agent designed to assist shoppers throughout their purchase journey. According to the vendor, this solution utilizes Generative AI to optimize shopper conversion and enhance the overall customer experience. It is marketed as applicable to businesses of all sizes, including small businesses and large enterprises. The target audience for CartUp AI includes e-commerce managers, marketing managers, customer support managers, retailers, and online retailers.

Key Features

Product Discovery: CartUp AI provides AI-driven prompts to engage visitors during their purchase journey. These prompts are tailored to each individual shopper's browsing behavior.

Intent Matching: CartUp AI goes beyond basic matching to offer personalized experiences based on shoppers' intent, aiming to improve the overall customer experience.

Revenue Acceleration: CartUp AI aims to drive profit growth by more than 20% on every shopper visit. By leveraging AI and personalized experiences, businesses can increase conversion rates and encourage larger basket sizes.

Combine all your discovery services under one interface - Personal agents: CartUp AI enables businesses to connect various discovery services, such as order management software, reviews, search, and recommendations, through a single interface. This facilitates the delivery of personalized customer experiences throughout the entire shopper journey.

After Sales Support: CartUp AI assists and enhances customer support teams, enabling them to resolve issues more efficiently. By leveraging AI, businesses can provide better after-sales support to their customers.

Sales Growth That Keeps Growing: According to the vendor, CartUp AI achieves significant improvements in key sales metrics, including a 120% increase in average order value (AOV), a 60% increase in conversion rates, a 40% increase in basket size, and a 75% decrease in bounce rate.

GPT trained on your products and shopper's data: CartUp AI's Language Models (LLMs) are automatically trained on the specific store's data, including orders, products, reviews, and shopper behavior. This ensures that the AI is well-versed in the store's offerings and can provide relevant recommendations.

A single, powerful, easy-to-use Shopper Platform: CartUp AI's platform, powered by GPT-4, can scale on demand, enabling businesses to handle more customer requests quickly. It emphasizes resolution as the ultimate measure of success rather than traditional deflection and containment KPIs.

Helps buy with confidence: CartUp AI's AI personal agent delivers accurate answers to customer questions, reducing the volume of support tickets for businesses. The AI agent is designed to provide trustworthy information based solely on the support content provided by the business.