Overview
What is Cerb?
Cerb is a web-based software that offers a collaborative work platform for teams. According to the vendor, it aims to streamline task and project management, customer support, and workflow automation. It is designed for small to medium-sized businesses and caters to various professions and industries,...
Leaving a review helps other professionals like you evaluate Workflow Software
Be the first one in your network to review Cerb, and make your voice heard!
Get StartedPricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Integrify?
Integrify provides low-code workflow management software for automating business processes and supporting digital transformation. Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.
What is sterlo?
sterlo is an enterprise-grade No-code platform to simplify the development of web and mobile application. sterlo is on a mission to help companies with their digital transformation journey by enabling process owners to develop apps, generate reports and dashboards and custom workflow approvals and…
Product Details
- About
- Tech Details
What is Cerb?
Cerb is a web-based software that offers a collaborative work platform for teams. According to the vendor, it aims to streamline task and project management, customer support, and workflow automation. It is designed for small to medium-sized businesses and caters to various professions and industries, including customer support teams, project management teams, IT departments, marketing teams, and sales teams.
Key Features
Collaborative Work Platform: Cerb provides a centralized workspace for teams to collaborate on tasks, projects, and customer support. Users can create, assign, and track tasks to ensure effective coordination and meet deadlines. The platform facilitates communication and collaboration through shared inboxes, discussion threads, and real-time chat.
Task and Project Management: Cerb offers robust capabilities for task and project management. Users can create, assign, and monitor tasks, set deadlines, and track progress. The platform provides tools for task assignment, scheduling, and milestone tracking.
Customer Support: Cerb includes features for managing customer support. Users can create and manage support tickets to ensure timely responses and issue resolution. The platform offers a shared inbox to organize and assign support requests to team members. Users can track customer interactions, maintain a knowledge base, and generate support performance reports.
Workflow Automation: Cerb enables users to automate workflows and streamline processes. Custom automation rules can be created to trigger actions based on predefined conditions. Automation can be applied to various aspects, such as ticket routing, task assignment, and email notifications. The platform provides a visual automation editor for designing and implementing automation rules.
Integration and Extensibility: Cerb supports seamless integration with other tools and systems. It offers APIs and webhooks to facilitate connectivity with third-party applications. Users can extend Cerb's functionality through plugins and customizations available in the platform's marketplace.
Cerb Features
- Supported: Access Controls/Permissions
- Supported: Activity Tracking
- Supported: Alerts/Notifications
- Supported: Business Process Automation
- Supported: Calendar Management
- Supported: Collaboration Tools
- Supported: Document Management
- Supported: Real Time Data
- Supported: Reporting/Analytics
- Supported: Search/Filter
- Supported: Task Management
- Supported: Workflow Configuration
Cerb Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows |
