ChartRequest

ChartRequest is a medical software solution designed to streamline the exchange of patient records for healthcare providers. It is targeted at healthcare organizations of all sizes, from small clinics to large hospitals and health systems. According to the vendor, healthcare providers, health insurance companies, law offices, life insurance companies, and government entities utilize the product to securely and efficiently request, receive, and transmit health information in a compliant manner.

Key Features

Streamline Your Record Exchange Workflow: According to the vendor, ChartRequest provides a secure and compliant platform for requesting and releasing medical records, aiming to reduce the need for multiple staff members, emails, phone calls, and faxes. The platform is said to help increase operational efficiency and lower administrative overhead, potentially reducing requester phone calls and duplicate requests.

Upgrade Your Health Information Exchange Workflow: The vendor claims that ChartRequest offers benefits such as increased operational efficiency and lower administrative overhead. The platform is said to potentially reduce requester phone calls and duplicate requests, improving the overall efficiency of the records exchange process. With automated invoicing and collections based on pricing algorithms, ChartRequest is said to help providers manage their records exchange workflow more effectively.

Increase Operational Efficiency in Group Practices: According to the vendor, ChartRequest aims to help group practices increase operational efficiency by improving medical record cost management. The platform is said to potentially reduce administrative expenses by streamlining the exchange of health information and providing full transparency and accountability. With ChartRequest, group practices may gain on-demand reporting and visibility into turnaround times and team productivity.

Simplify Records Requests for FQHCs: The vendor claims that ChartRequest simplifies the process of releasing patient medical records for Federally Qualified Health Centers (FQHCs). The platform is said to support FQHCs in consolidating inbound and outbound requests in a convenient, compliant, and efficient manner. With ChartRequest, FQHCs are said to be able to support their staff and empower their patients by quickly processing medical records and allowing patients to easily view the status of their requests.

Exchange Health Information with Imaging Centers: ChartRequest is said to enable imaging centers to exchange health information with insurance companies and law firms quickly, efficiently, and compliantly. The platform is claimed to reduce operational waste by digitally releasing medical records and tracking their progress, eliminating the need for phone calls, fax machines, and postal packages. ChartRequest is said to support DICOM image format, allowing imaging centers to securely share DICOM images without the need for burning and mailing CDs or DVDs.

Improve Health Information Exchange for Hospitals and IDNs: According to the vendor, ChartRequest simplifies the health information exchange process for hospitals and integrated delivery networks (IDNs). The platform is said to streamline the handling of inbound subpoenas and outbound requests, providing a single location for requesting records, releasing information, and expediting reimbursements. ChartRequest is claimed to ensure compliance with HIPAA regulations, preventing noncompliant disclosures and providing transparency and accountability through its audit trail.

Empower HIE Organizations with Streamlined Processes: According to the vendor, ChartRequest aims to empower health information exchange (HIE) organizations by streamlining their current processes and enhancing their HIE capabilities. The platform is said to improve efficiency by increasing transparency and reducing unnecessary communication through online tracking for requestors. ChartRequest is claimed to offer integration-free implementation, requiring minimal IT support and providing interoperability with many EMR systems.

Increase Operational Efficiency for Urgent Care Centers: The vendor states that ChartRequest helps urgent care centers increase operational efficiency, improve continuity of care, and enhance the patient experience. The platform is said to simplify the release of medical information, reducing the administrative burden and enabling staff to focus on patient care. ChartRequest is claimed to empower urgent care centers to streamline their release of medical information, allowing patients and other requestors to easily view the status of their requests online.

Improve Care Coordination and Referral Management for Integrated Oncology Networks: ChartRequest is said to improve care coordination and referral management for integrated oncology networks (IONs). The platform is claimed to close the referral loop by facilitating the exchange of medical records between different EMR systems. ChartRequest aims to streamline care coordination by providing a central location for sharing medical records and requesting records from the referral network.

Increase EMR Security: According to the vendor, ChartRequest ensures HIPAA-compliant security for protected health information (PHI) data exchange. The platform is said to encrypt sensitive health information and provide role-based access control. It is claimed to easily integrate with existing EMR platforms and leverage security assertion markup language (SAML) for user authentication. ChartRequest is said to provide a complete digital audit trail for each request, ensuring compliance and accountability.