Overview
What is Chatr?
ChatrHub is an omnichannel solution powered by AI, according to the vendor. It aims to engage customers quickly and cost-effectively. The platform is designed to cater to companies of various sizes, from large enterprises to small support teams. Professionals and industries in customer service, sales...
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Chatr?
ChatrHub is an omnichannel solution powered by AI, according to the vendor. It aims to engage customers quickly and cost-effectively. The platform is designed to cater to companies of various sizes, from large enterprises to small support teams. Professionals and industries in customer service, sales and marketing, e-commerce, retail, and hospitality are said to benefit from ChatrHub's AI Chat, Business Texting, Voice, and Phone Assistant features.
Key Features
AI Chat: According to the vendor, users can easily add an AI-powered chat widget to their website within minutes. The product is said to automatically collect customer information and allow for the scheduling of appointments or demos on the user's calendar.
Business Texting: The vendor claims that ChatrHub enables communication with customers through SMS, providing a simple way for customers to get answers or send pictures. Texts can be saved alongside each customer record for easy retrieval.
Voice: According to the vendor, ChatrHub allows users to answer phone calls from various devices and seamlessly integrate phone calls with email, SMS, social, and chat platforms. This integration is intended to provide a unified customer communication experience.
Phone Assistant (IVR): The vendor states that ChatrHub offers a Phone Assistant feature, which aims to solve customer inquiries before speaking to an agent. Users can upload audio for welcome messages, custom waiting music, voicemail messaging, and more.
Simple Pricing: According to the vendor, ChatrHub offers a standard plan that includes features such as inbound/outbound calling, agent queues, SMS/MMS, IVR, agent routing, and live agent chat. The product also offers an enterprise plan that includes all standard features, professionally built AI, custom integrations, AI monitoring, and email and phone support.
Chatr Features
- Supported: Canned Responses
- Supported: Customizable Branding
- Supported: Geotargeting
- Supported: Offline Form
- Supported: Proactive Chat
- Supported: Third Party Integrations
- Supported: Transfers/Routing
- Supported: Website Visitor Tracking
- Supported: Chatbot
- Supported: Intent Recognition
- Supported: Live Chat
- Supported: Pre-Configured Bot
- Supported: Reporting/Analytics
Chatr Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
