Cheerfy

Cheerfy is a comprehensive platform offered by Cheerfy Technology that aims to enhance the restaurant industry by providing various digital solutions. According to the vendor, Cheerfy offers a centralized CRM system that integrates critical components such as online shops, bookings, payments, POS, social Wi-Fi, and emailing platforms. It also provides marketing automation for personalized interactions. Additionally, the platform includes customer loyalty programs, allowing restaurants to gain a comprehensive view of their clients by enriching customer profiles with integrated systems. Cheerfy enables personalized flow of interactions through SMS or email, with the goal of fostering customer loyalty.

Another feature of Cheerfy is its customer feedback functionality. According to the vendor, restaurants can create branded surveys with customizable questions and design. These surveys can be personalized based on service type, such as venue, delivery, or take-away. Real-time alerts are sent to managers about ratings, allowing them to stay informed about customer feedback.

Cheerfy also offers an online ordering system that allows restaurants to develop their own online ordering channel. The platform provides personalized design options for websites and flexible payment choices, including delivery, take-away, and dine-in options. According to the vendor, Cheerfy can help restaurants streamline their operations by aggregating online shops from multiple brands into a personalized marketplace. The marketplace includes filters for category, price, and diet, as well as dynamic promotions and customizable landing pages.

In terms of payment solutions, Cheerfy offers a "pay at the table" feature. Customers can conveniently make payments using QR codes and choose split bills and tipping options. The platform accepts card, Apple Pay, and Google Pay, and seamlessly integrates with CRM and customer loyalty systems.

Cheerfy also provides self-service kiosks that showcase a restaurant's brand with personalized design options. These kiosks offer dynamic menus based on opening times and services, and they seamlessly integrate with CRM and customer loyalty systems.

According to the vendor, Cheerfy Loyalty is a customer engagement platform that helps businesses enhance the customer experience and increase loyalty. It offers multiple segmentation options for messages, retargeting capabilities, and the inclusion of vouchers in loyalty plan messages.

Lastly, Cheerfy Places allows restaurants to create a multi-brand marketplace for delivery, take-away, and dine-in services. Customers can order from multiple restaurants simultaneously using shared tables with QR codes, providing a seamless experience for different operators, brands, and restaurants.