ClearView Survey Platform

The ClearView Survey Platform, developed by the National Business Research Institute (NBRI), is said to be a comprehensive survey solution designed to meet the needs of businesses and organizations. According to the vendor, this platform caters to companies of various sizes and is utilized by professionals in industries such as retail, hospitality, healthcare, gaming, and market research. ClearView offers customer experience and market research surveys to understand customer needs, improve product and service quality, and track customer satisfaction levels.

Key Features:

• Customer Experience Surveys: According to the vendor, these surveys aim to collect valuable data to predict customer behavior, increase satisfaction and retention, and identify areas for improvement. They help businesses understand customer preferences and improve their offerings.

• Employee Experience Surveys: The vendor claims that these surveys provide employees with a voice to provide feedback on company culture and engagement. They aim to understand factors that drive employee satisfaction and retention, as well as identify areas for improvement in the employee experience.

• Market Research Surveys: The vendor states that these surveys allow businesses to reach their target market quickly and gather real-time customer insights. They help businesses understand customer needs, maintain a competitive advantage, and make informed decisions based on market trends.

• Gaming and Hospitality Surveys: According to the vendor, these surveys are tailored for the gaming and hospitality industries. They aim to improve the guest experience by understanding reasons for guest satisfaction or dissatisfaction, and identifying areas for enhancement to drive customer loyalty.

• Healthcare Surveys: The vendor claims that these surveys track the experiences of employees, doctors, and patients in the healthcare industry. They aim to ensure that the needs of those served in the healthcare industry are being met, and to improve the quality of care and patient satisfaction based on feedback.

• Political Research Surveys: According to the vendor, these surveys help predict electoral outcomes with pre-election voter feedback. They aim to understand voter preferences, address the needs of undecided voters, and shape campaign strategies and messaging based on survey data.

• Full-Service: The vendor states that NBRI provides expert consulting and guidance throughout the survey process, handling all aspects from creation to reporting. They claim to turn survey data into actionable insights for organizations.

• Survey Design: According to the vendor, ClearView allows businesses to tailor surveys to meet specific needs and objectives. They claim to utilize best practices to ask the right questions and gather valuable data that provides meaningful insights.

• Survey Deployment: The vendor claims that ClearView enables efficient survey deployment to reach target audiences. They state that businesses can utilize various channels, such as email, to maximize survey response rates, and monitor survey progress to make necessary adjustments.

• Survey Reports: According to the vendor, ClearView provides in-depth reporting and analysis of survey results. They claim to present survey findings in a clear and concise manner, and offer benchmarking against industry standards and competitors.