CM Patient Portal

CM Patient Portal is a digital platform designed to enhance patient engagement and improve the overall patient experience in healthcare institutions. This solution is suitable for healthcare providers of all sizes, including hospitals, clinics, and healthcare networks. According to the vendor, professionals and industries such as healthcare providers, hospitals, clinics, and healthcare networks can benefit from the features and functionalities offered by CM Patient Portal.

Key Features

Online Appointment Scheduling: According to the vendor, CM Patient Portal allows patients to easily schedule appointments, exams, and procedures online. Patients can choose their preferred healthcare professional, date, and time based on their availability, minimizing unnecessary contact points with the healthcare staff. This feature aims to reduce no-show rates by providing patients with the flexibility to choose dates according to their convenience.

Automated Appointment Confirmation: CM Patient Portal streamlines the confirmation process of appointments and exams. The vendor states that the platform utilizes various communication channels such as WhatsApp, email, and SMS to automatically confirm appointments. By automating this process, the product aims to improve the overall patient experience and minimize appointment no-shows.

Comprehensive Authorization and Eligibility System: According to the vendor, CM Patient Portal automates the confirmation and eligibility process for procedures. This feature unifies multiple healthcare providers in a single interface, streamlining the authorization process and reducing the time taken to obtain authorization for consultations and exams. The product aims to ensure a comprehensive and efficient authorization process.

Patient Engagement Platform: CM Patient Portal offers a set of digital solutions to engage and retain patients. According to the vendor, the platform aims to enhance patient experience and satisfaction by providing tools for patient education and communication. CM Patient Portal focuses on building stronger relationships between healthcare institutions and patients.

Healthcare Ecosystem Interoperability: CM Patient Portal enables optimized integration of healthcare institutions with other market players. According to the vendor, the platform offers customizable APIs for seamless data exchange, facilitating the digitalization of healthcare processes. This feature aims to enhance interoperability within the healthcare ecosystem.

Secure Patient Messaging: CM Patient Portal provides a secure messaging system for patients to communicate with healthcare providers. According to the vendor, this feature ensures that sensitive information is protected and allows patients to conveniently ask questions, seek clarifications, or provide updates to their healthcare providers.

Personalized Health Resources: CM Patient Portal offers personalized health resources to patients, including educational materials, articles, and videos. According to the vendor, the platform provides patients with access to reliable and relevant health information, empowering them to make informed decisions about their healthcare.

Telehealth Integration: CM Patient Portal seamlessly integrates with telehealth platforms, allowing healthcare providers to conduct virtual consultations and appointments. According to the vendor, the platform enables remote patient monitoring, video consultations, and secure sharing of medical records, providing convenient and accessible healthcare services.

Appointment Reminders: CM Patient Portal sends automated appointment reminders to patients through various communication channels. According to the vendor, this feature helps reduce appointment no-shows by ensuring that patients are reminded of their upcoming appointments, improving overall patient attendance rates.

Patient Feedback and Satisfaction Surveys: CM Patient Portal allows healthcare institutions to collect patient feedback and conduct satisfaction surveys. According to the vendor, the platform provides tools for capturing patient feedback, enabling healthcare providers to continuously improve their services based on patient input.