SuitUp by Coders

SuitUp™ is a solution offered by Coders, designed to meet the needs of luxury brands, retail companies, and the fashion industry. According to the vendor, this platform aims to enhance customer experiences by overseeing and maintaining consumer relationships, data, sales, and engagements. With its range of features, SuitUp™ is positioned to be suitable for businesses of various sizes within the luxury, retail, fashion, consumer goods, and e-commerce industries.

Key Features

360 degree customer view: According to the vendor, SuitUp™ allows users to create comprehensive records of customers' buying attributes, personal and professional information, sales invoices, installments, and social media links. This feature is said to enable a holistic understanding of customer behavior and preferences.

Tailored customer profiling: The vendor claims that SuitUp™ enables users to create detailed customer profiles that include purchase history details, interests, events, and more. This feature is intended to help personalize customer interactions and deliver targeted marketing campaigns.

Elevate Customer Experience - Customer Registration: SuitUp™ reportedly allows users to capture and store contact details of customers for easy access and communication. The vendor also states that users can search for duplicate entries to maintain data accuracy, manage privacy permissions, and obtain customer signatures for compliance purposes.

Portfolio: According to the vendor, SuitUp™ offers the ability to maintain personal and store calendars to track important dates and events. Users can generate reports on customer activities and interactions, streamlining activity management and ensuring efficient follow-ups.

Phone Calls: The vendor claims that SuitUp™ allows users to record and track information and details of inbound and outbound phone calls with customers. Users can keep a record of communication history for reference and analysis.

Visits: SuitUp™ reportedly enables users to manage and track customer visits to physical stores or locations. Users can capture relevant information and notes during customer visits.

Online Contact: According to the vendor, SuitUp™ allows users to track and manage email communications with customers, including messages sent from Outlook or within Dynamics 365. This feature aims to ensure a centralized view of all email interactions.

Emails: SuitUp™ enables users to record and store email messages sent to and received from customers, facilitating easy access to email communication history.

Events: The vendor claims that SuitUp™ offers the ability to manage event invitations and track attendance. Users can keep a record of customer participation in events.

Survey: According to the vendor, SuitUp™ allows users to create and send surveys to customers directly from the CRM. The surveys are said to be compatible with all devices, allowing for easy feedback collection.