COEO Cloud PBX

COEO Cloud PBX is a cloud-based phone system offered by COEO Solutions, LLC. According to the vendor, it aims to provide reliable and efficient communication solutions for businesses of all sizes. The product is designed to improve communication efficiency, productivity, and collaboration among employees and customers. COEO Cloud PBX is suitable for various professions and industries, including professional services, healthcare, retail, manufacturing, and financial services.

Key Features

Cloud-based Phone System: According to the vendor, COEO Cloud PBX offers businesses a reliable and scalable cloud-based phone system. It eliminates the need for on-premises equipment and can adapt to changing communication needs.

Unified Communication: COEO Cloud PBX integrates various communication tools, such as voice calling, instant messaging, presence, SMS texting, video conferencing, and collaboration tools. The vendor claims that this integration enhances communication and collaboration among team members.

Work from Anywhere: The vendor states that with COEO Cloud PBX, employees can work from anywhere using any device. They can make and receive calls, access voicemail, and collaborate seamlessly, regardless of their location.

Contact Center Solution: COEO Cloud PBX includes a comprehensive contact center solution. According to the vendor, it offers features such as automatic call distribution (ACD), call queuing, interactive voice response (IVR), and advanced analytics to efficiently manage customer interactions.

Business Continuity: The vendor claims that COEO Cloud PBX ensures uninterrupted communication and minimizes downtime. It achieves this through geo-redundant data centers and failover mechanisms, providing a reliable and redundant communication infrastructure.

Flexible Calling Plans: COEO Cloud PBX offers businesses the flexibility to choose from unlimited or metered usage services. According to the vendor, this allows them to scale up or down as their communication requirements change.

Integration with CRM and Other Apps: COEO Cloud PBX seamlessly integrates with popular business applications such as Salesforce, Microsoft Dynamics, Teams, and Zoom. The vendor claims that this integration streamlines workflows and enhances productivity and customer interactions.

Multiple Device Support: COEO Cloud PBX supports multiple devices, enabling users to make and receive calls using their preferred device, including desk phones, computers, cellphones, and other compatible devices.

Easy Management and Administration: According to the vendor, COEO Cloud PBX provides businesses with self-service portals for easy management and administration. This empowers them to make modifications, reroute traffic, and manage advanced features without external support.